ERIC L. SMITH
**** ******* ******* ** * Washington DC 20032
202-***-**** t ************@*****.***
Records Manager/Records Management Analyst/Back Up IT
A Recognized Expert in Electronic Filing Systems, Experienced in All Aspects of Legal Records Management
Comprehensive experience various records manager software, and project/service delivery for very prestige law firms. Seeking to increase efficiency, service levels and productivity. Possess strong oral and written communication skills required for relating to internal and external customers. Knowledgeable in areas of Real Estate, Patent trade mark and legal areas.
CORE COMPETENCIES
Operations t Electronic Filing Systems t Customer Relationship t Project Management
Team Management t Research t Cost Reduction t Resource Management t Leadership
tInventory Management t Service Delivery t Communication Scrum Environment
EXPERIENCES AND ACHIEVEMENTS
Subject Matter Expert II (Public Trust Security Clearance) 2019 - Present
Zimmerman Associates/FDA Food & Drug Administration
Subject Matter Expert II (Public Trust Security Clearance) I was responsible to provide support to Records Manager in CFSAN with day to day operation.
tMaintain OM Records in accordance with FDA and GRS Schedules: develop maintain and update CFSAN File plans.
tMaintain RM SharePoint site, including requesting access and updating content
tOversee the general clerks III to pick-up and transfer records to the FRC/NARA.
tSupport the RM with annual RM Training also assist with creating/reviewing quarterly RM newsletter content.
tServe as Records Coordinator to OM act as a liaison and promote RM initiatives to the program office, promote compliance with federal and agency requirements
tSupport the transition to electronic records keeping and assist in storage and retrieval of electronic records and oversee document transfer to and from the DCC.
Integral Consulting Service/Dept. of Homeland Security (OBIM) 2016 – 2019
Security Clearance – Public Trust
Records Management Specialist - Lead
tAdministers Records Management Policies and Procedures to ensure compliance with the management and archival of records
tCoordinates the Proper lifecycle/Disposition of records in accordance with approved records schedules
tAppraisal and Destruction of Electronic Records
tDevelopment of Electronic/Hard copy records manual and Policy
tUpdate Division Retention Schedule
tDevelopment of Divisional File Plans
tAssist FOIA with Clean-up of Paper and S drive document
tAssist with train staff in records management policy and procedures
tAssist with preparing High Level Divisional Brief for Training
tProvide Training/Orientation to New Hires
tCompleted NARA Records Management Training
tSupervision of 2 Staff members
tWork with Enterprise Systems (ES) assist with migrating content from local user drives, into SharePoint. Meet with content owners, define requirements and ensure accurate and seamless migration of content.
MORRIS, MANNING & MARTIN, LLP, Washington, DC. 2012 – 2016
A business law firm based in Georgia with additional offices in North Carolina, New Jersey, and Washington DC.
Records and Facilities Coordinator / Back up IT
Manages and responsible for the confidential and Public correspondence.
tSuccessfully created a new Electronic File System for all Correspondence.
tMaintains level files plans; collecting, consolidating files for research, review.
tPerforms a variety of daily functions of office services.
tSet up Video and Teleconference
tAdding Printers to Network
tCAT 5
tToner Supply Ordering
tNetwork Cables
TROUTMAN SANDERS LLP, Washington, DC. 2007 – 2012
International law firms with offices in North America, Europe and Asia.
Records Specialist (International Trade Group Left Troutman Sanders)
Handled the day to operation for DC and Tyson’s Corner Office.
tEffectively prepared and processed files for transfer to Atty Departure.
tAssisted in preparing filing for Delivery to US Courts for Various Cases.
tCreated the electronic file system for International Trade Group.
REZNICK GROUP, Washington, DC. 2004 – 2007
A national professional services firm headquartered in New York, NY.
Records Clerk
Managed and maintained the tax, perm, work papers and report file. As well as all the inventory of files offsite.
tResponsible for training & supervision of staff members in other offices.
tSupervised the employees within the file room
tCreated and ensured policy & procedure was followed in the file room.
tProcessed and shipped the files to other offices.
TRAINING & MILITARY EXPERINCE
United States Army, 1987-1994