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Customer Service Assurance Analyst

Location:
Brooklyn, NY
Salary:
60,000
Posted:
August 16, 2022

Contact this candidate

Resume:

NACIF J. HACHÉ

*** ***** ******, #*

BROOKLYN, N.Y. 11201

Tel: 860-***-****

E-mail:adr5vu@r.postjobfree.com

Special Skills: Research Analyst, Business Analyst, Call Center Quality Assurance Analyst and Coaching, interpersonal skills, multi-lingual. Remote.

Experiences:

December ‘02 – May 15,2022 Quality Assurance Analyst at King Tel–on the NYC ‘311’

initiative by maintaining the quality set within the

parameters of policy set by NYC, created a teamwork

atmosphere, advancing morale and methods for success

including research analysis, submitted proposals to

better the business, representatives, work

environment, enhance information to customers,

including one year Supervisory role during this period.

January – May 2002 Marketing and Sales at Affinity Health Plan - located and registered applicants for health insurance.

February – May 2001 Sales Representative at Marcus Evans – sold attendance to upper

echelon management executives for high-technological conferences.

May – December 2000 Traded stocks from my personal account.

1994 - April 2000 Multi-Lingual Customer Service at AT&T.

1992 - 1994 Independent Business Consultant for finding financing: assisting project owners to locate or connect with sources of financing.

1974 - 1991 Self employed as buyer for export, specifically:

-International business development: extensive travel in the Middle East, Africa, Central America, Caribbean.

-Created and developed markets for different products.

-Dealt with all aspects of customer and sales relations to ensure proper handling of orders.

-Located general merchandise, light and heavy machinery for various industries for export to customers.

-Prepared shipping information for documentation by forwarder.

Military Service: United States Marine Corps - Lance Corporal

1968 - 1969 Tour of duty in Vietnam, special assignment in Combined Action Program for the improvement of relations with Vietnamese people.

Honorable Discharge in December 1969.

Education: -New York City Community College - Computer Studies, 1970 - 1972.

-Colby Academy, Brooklyn, N.Y. - graduated 1967.

Languages: Fluent in Spanish and Arabic speaking. Some knowledge of French.



Contact this candidate