Clarence L. Cole Jr.
Klamath Falls, OR 97603
*******@***.***
Education:
****-**** **** ****** *******, Mazama High School, Klamath Falls, OR
**** ********* *****ician School, USCG, Yorktown, VA
Employment History:
February 2022-Present Area Manager Fast Break Klamath Falls, OR
Hired as store manager and promoted to area manager within first 90 days. Responsible for general oversight for five stores (convenience store with fuel station) which includes personnel management (50+ employees with 5 direct reports), supply acquisition, inventory management, training, conducting team meetings, store inspections, cash audits, customer complaint management and resolution of issues. Companywide management of rewards program.
September 2021-February 2022 Assistant Manager I West Marine Solomons, MD
Responsible for overall store operations and report directly to store manager at marine supply store with 2.5 million annual sales. Provide direct supervision to all other store employees (7 direct reports) including training, coaching, counseling and participating in hiring/firing decisions. Manage ‘pro’ accounts to ensure product fulfillment. Take and resolve customer concerns.
February 2021- September 2021 Assistant Manager II West Marine Edgewater, MD
On shift manager, responsible for overall store operations, inventory, customer orders and receiving at marine supply store with 800K + annual sales. Oversight of 1-3 employees on a daily basis. Reconcile weekly payroll. Run cash register and provide customer service. Reconcile till, open and close store and make bank deposits.
April 2020-October 2020 Clerk Fast Break Stores Merrill, OR
Provided customer service in all aspects of convenience store including register and pumping fuel. Responsible for receiving and stocking. Served as off shift lead/supervisor.
March 2016-April 2020 Captain/Fishing Guide Fishin’ Trips Charters Oregon Coast
Owned and operated ‘six pack’ fishing charter provided guided fishing excursions off the Oregon Coast.
2005-2016 Collections and Meter Reader Pacific Corp Klamath Falls, OR
Meter reader- responsible for independent route to record customer meter usage.
Collections- interact with customers to attempt to secure payment or disconnect
power when unable to collect.
1993-2005 Jeld Wen of Oregon Klamath Falls, OR
Held various positions including forklift, tenanor and back rip operator. Served as Lead Man responsible for assignments of crew, general supervision and quality control.
1991-1993 Manager Quality Tool Repair Klamath Falls, OR
Responsible for all general shop operations. Maintained all records and inventories. Direct customer contact in providing estimates and obtaining contracts. Worked with various companies to determine maintenance needs and develop repair agreements.
1990-1991 Repairman/Manager South Sixth Street Steel Repair Klamath Falls, OR
Repaired electric hand tools and pneumatic tools. Trouble shooting tool problems for cost estimates. Repaired steam cleaners, space heaters and small engines.
1989-1989 Manager Midas Muffler Pensacola, FL
Responsible for sales improvement, customer relations, supervision of employees and maintenance of shop inventory as well as the shop facility. Responsible for all administrative duties associated with the functioning of the business.
1988-1989 Crew Chief Thermo-guard Inc. Pensacola, FL
Supervision of production, payroll, billing, supply and customer relations. Provided all detail services for Pensacola Hyundai. Served as liason between Thermo-guard and dealership management.
1987-1988 Maintenance Worker Dunes Motel Pensacola, FL
Maintenance of all equipment related to hotel operations, including air conditioning, generators and pumps. Also served as hotel security.
1985-1987 Security Officer Burns security Klamath Falls, OR
Provided armed security at Kingsley Field Air Base. Served as shift leader.
1981-1985 Machinery Technician/Law Enforcement United States Coast Guard
Maintained equipment related to operation of small boats and 180 foot ship. Supervised personnel assigned to the engine department. Completed law enforcement training from State of Alaska Public Safety Department. Served as law enforcement and safety officer during boarding’s and law enforcement patrols.