Data Entry Customer Service
Resume:
Heather Carson
Ormond Beach, FL 32176
*.********@*******.***
I have always been a dedicated, dependable, and organized employee. I have always carried two jobs, so you will see that on my resume. I worked day and evening shifts. I am highly reliable, eager to learn new things and help wherever needed. I will go above and beyond what is asked of me. Also below are assessments that I have taken over the years to show my skill set.
Work Experience:
Life’s a Beach Sandbar and Gill – Flagler Beach, FL
General Manager
December 2021 to Present
Reconciliation of all monies in and out of the restaurant, scheduling of BOH and FOH staff, Liquor Ordering, food ordering, permitting through the City of Flagler, Inventory, Payroll, booking of all entertainment, opening and closing duties. Also help the owner with their other business in Daytona that does Golf cart rentals. I also bartend 3 days a week.
Seadrift Bar and Grille also The Wave Bar and Grille Owned by same owner - Ormond Beach, FL
Bartender/Manager
September 2019 to August 2021 with Seadrift
August 2020 to December 2021 with the Wave New owners took over August 2021
Cash Handling, Serve mixed drinks, beer, wine, draft beer, and food. Customer service. Closing
bartender 2 to 3 nights a week and work when needed. I managed to at thee Wave 4 to 5 nights and days a week. Setting up new Clover POS, Scheduling of FOH staff, Liquor inventory, Liquor ordering and everyday management duties.
AC Goodier Inc
Office Manager/Dispatcher/Parts Ordering
April 2019 to Present
Dispatcher, Accounts Payable, Accounts Receivable, Data Entry, Scheduling Payroll, Parts and
equipment ordering for all service calls and installations. Permitting for all new installations, Notary.
Data Entry, Administrative duties, and Customer service
Parks Logistics LLC
January 2018 to September 2018
Reason for Leaving: Company was moving to Texas
• All financials for the company including and not limited to Drivers pay, load pay and company bank
accounts. • Track and manage all trucks and trailers. • Keep up with all maintenance, repairs, and DOT
inspections. • Data Entry, Administrative duties, and Customer service.
Bartender Boot Hill Saloon
March 2017 to September 2018
Scheduled bartender, inventory control for opening of their Ormond Beach location for all events,
Lead bartender for all events in Ormond Beach location. Customer service inventory management in
Ormond Location.
Sunsetters RiverfrontDaytona Beach, FL
Bartender/Night Manager
March 2017 to December 2017
Reason for Leaving: Business was closing
• Full-Time Bartender/Manager. • Night time Bartender and Manager. • Handled all server and bar
drops at the end of the night. Occasionally opened and set up bank for bartenders. • Was on call would
come in when needed as a Bartender and/or a manager when needed. • Scheduled six nights a week.
• Helped with liquor inventory.
The Cloisters of Deland
Dining Room Manager
September 2016 to February 2017
Reason for Leaving: Better opportunity
• Interviewing, Hiring, written warnings, and termination of servers. • Monthly Budgeting of server
hours. • Working side by side with Activities Director for planning of parties and events for the
residents. • Customer Service and Data entry. • Cooking behind the line and serving for all buffet
dinners. • Helped kitchen with all food prep including dessert, salad bar, meals for the following day
and meals for any large party functions.
Quality Inn Suites and Golf Resort
Bar Manager
2 Hotel locations - Naples, FL
March 2010 to July 2016
Reason for Leaving: Relocated to Daytona Beach
* Responsible for scheduling, written warnings, terminations and hiring of both outside bar and inside
bar employees (20 in total). * Ordering of all inventory for both locations of inside and outside bars.
* Monthly inventory reconciliation for both inside and outside bars. * Customer Service, marketing,
and set up for any functions as far as Charity Functions and parties. * PO requests for all inventory.
* Manager of 3 bars at 2 Hotel locations * PO preparation for golf course maintenance, safety, and
equipment inventory.
Better Roads
Equipment Manager/Administrator
Naples, FL
March 2008 to February 2011
Reason for Leaving: Business closed after 50 years
Customer Service, Data Entry, Invoice coding
Company Nextel's and Employee Fuel - Naples, FL
June 2007 to March 2008
for Lake Placid, Fort Myers, and Naples Offices. * Equipment Inventory and Maintenance Inventory
for all locations, management of Company Nextel's and Employee Fuel cards, Vehicle Inventory and
Registration Renewals for Company. Assisted in all aspects of equipment and company vehicle related
issues. * Parts Ordering, Assist in payroll for three mechanics, filing. * Yearly MSDS Preparation, assist
in any OSHA Issues with all jobs and locations. Temporary Employee Snelling Personnel - Naples, FL
June 2007 to March 2008 Worked as temporary employee in the areas of Administration, Accounts
Payable, Accounts Receivable, Data Entry, Customer Service and Payroll.
Office Manager All American Alarms
Commission Payroll for 7 Sales Representatives - Fort Myers, FL
January 2007 to June 2007
Answered incoming service and customer calls, QuickBooks Data Entry and Reconciliation, Payroll for
5 in-house employees, Commission Payroll for 7 Sales Representatives. * Strong Customer Service,
Bank Reconciliations, Collections and Billing, Scheduling of Service and Installation, Employee Personal
Records, Accounts Payable and Accounts Receivable.
Hurst Financial Serivces
Executive Administrator
Cape Coral, FL
July 2006 to January 2007
QuickBooks Data Entry and Reconciliations for 3 businesses, Real Estate License Preparation,
Customer Service, Scheduling of all Business meetings and trips. * Accounts Payable, Accounts
Receivable, Bank Reconciliation for 6 Bank Accounts. Credit Analyst
Data Entry
Wesco Distribution - Cape Coral, FL
January 2004 to July 2006
- Cape Coral, FL January 2004 to July 2006
* Analyze Customer Accounts for Credit Standings, Collections for Alabama and Florida, Pre-Lien
job accounts, Lien Releases based on payment. * Run credit reports on Equifax, NACM, and DNB,
Maintenance for contractors' accounts on a daily basis, Assisted Financial supervisor and regional
supervisor when needed, Data Entry. Inventory Scheduler
Inventory Scheduler, Data Entry, Inventory control
Ikon Office Solutions (MD)
September 2003 to April 2004
for all of Maryland, Transfers of Inventory within the company. * Customer Service, Sales
Representatives order control, Inventory Reconciliation, Helped in all other areas when needed.
Operations Assistant Capitol Office Solutions (MD)
July 2001 to March 2003
Scheduling of deliveries, Inventory Clerk, Accounts Receivables, and Fixed Assets. * Reconciliation of
Inventory and Fixed Assets, Customer Service, Parts ordering from all Vendors. Operations/Customer
Service
Scheduling of installations and service calls, Customer Service
Belair Engineering
July 1999 to July 2001
July 1999 to July 2001 * Bookkeeping, Preparation of sales contracts, Parts Inventory. * Scheduling of
installations and service calls, Customer Service.
Education
High school or equivalent
Certifications and Licenses
Food Handler
Assessments
Customer Focus & Orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity.
Full results: https://share.indeedassessments.com/
share_to_profile/428b0c55e23b16f43626d4a1a409f6f1eed53dc074545cb7
Problem Solving — Proficient
March 2019
Analyzing relevant information when solving problems.
Full results: https://share.indeedassessments.com/
share_to_profile/7feabe4b5580da8566df210bbb128926eed53dc074545cb7
Retail Cash Handling — Familiar
July 2019
Calculating retail transactions and knowing cash drawer policies and procedures.
Full results: https://share.indeedassessments.com/share_to_profile/
c70ff7646813ffe6ab2a325e9cb9dd7eeed53dc074545cb7
Bartending — Highly Proficient
December 2019
Understanding, pouring, and mixing drink orders.
Full results: https://share.indeedassessments.com/
share_to_profile/7b1a782dfb62301a201f2119bc849993
Food Safety — Proficient
December 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: https://share.indeedassessments.com/share_to_profile/
d83d7e8202c7e2e24586b228ed0da196eed53dc074545cb7
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