Customer Service Vice President
Resume:
Habiba K. Ahmed
Atlanta, GA *****
***************@*****.***
OBJECTIVE
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills
EDUCATION
Georgia State University, J. Mack Robinson College of Business Atlanta, GA
Bachelor of Business Administration, Computer Information System August 2017
Cumulative GPA: 3.60 / 4.00
Relevant Coursework: Macro/Micro Economics, Corporation Finance, Accounting I/II, System Analysis, Data Base Management Systems
AWARDS & HONORS
Hope Scholarship Recipient (2017-present)
WORK EXPERIENCE
Cuddle & Care LLC Atlanta, GA
Night Nurse July. 2019 – Feb. 2020
Baby feeding, including bringing the baby to Mom for breastfeeding, preparing bottles and helping with latching on or pumping if needed
Dealing with baby-specific health issues, like cradle cap, circumcision, umbilical cord care, diaper rash, reflux and gastroesophageal reflux disease (GERD)
Soothing the baby and encouraging regular sleep habits
Changing and bathing baby
Organizing the nursery and doing baby's laundry
Keeping a log of sleeping, feeding and changing times to help the family develop a schedule
Publix Atlanta, GA
Customer Service Staff Oct. 2016 – Mar. 2019
Maintained a positive, empathetic and professional attitude toward customers at all times.
Acknowledged and resolving customer complaints
Ensured customer satisfaction and provided excellent customer service by assisting customers with purchase advice and enquiries
Buford Highway Farmers Marker. Atlanta, GA
Cashier Sep. 2013 – Jan. 2015
Handled cash, credit or check transactions with customers
Scanned goods and ensured pricing are accurate
Maintained clean and tidy checkout areas
LEADERSHIP & EXTRACURRICULAR ACTIVITIES
National Art Honor Society Chamblee, GA
Member Aug. 2012 – May. 2013
Assisted the president and vice president with planning events
National Spanish Honor Society Chamblee, GA
Member Aug. 2012 – May. 2013
Volunteered in community services
Distressed Children and Infants International Atlanta, GA
Volunteer Sep. 2015
Planned ways to assist children with education in the third world countries
Managed registration/payment tables while answering various enquiries during a concert for funds
SKILLS & INTERESTS
Skills: Microsoft Office Suite; Bangla (Fluent), Hindi (Fluent), Spanish (Basic)
Interests: Road Trips, Hiking, Cooking
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