Fork Lift Customer Service
Resume:
JERRY ANDERSON
Waycross, GA *****
*************@*****.***
Work Experience
Shipping/Receiving Clerk
Steel and Metal Systems - Blackshear, GA
August 2020 to Present
Inventory, Schedule Shippments, Load And Unload Trucks in a safe manner. Provide great customer service. Operate and train Fork lift drivers.
Warehouse Associate
Cal main foods - Hoboken, GA
January 2017 to August 2020
• Picked, packed, and shipped items
• Drove the forklift
• Supervised shipping and receiving
• Maintained a safe working environment
• Made sure all items were clean
• Inspected and crated merchandise
• Inspected equipment
• Oversaw Warehouse inventory
Agent/Team Leader
ENHANCED RECOVERY COMPANY - Waycross, GA
October 2015 to January 2017
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
● Inputted information from customer calls and onsite visits into the company's system using Software
● Conducted analysis to address issues which lead to positive outcome
● Effectively controlled the release of proprietary and confidential information for general client lists Delivery Truck Driver
LOTTS FURNITURE - Waycross, GA
June 2012 to October 2015
Loaded and unloaded 1-5 delivery trucks/vans per shift
● Inspected product load for accuracy and safely transported it around the warehouse safely
● Contacted customer prior to delivery to confirm and coordinate delivery times
● Communicated with floor managers to determine merchandise placement
● Stacked and transported all overstock to storage areas
● Unloaded cargo from truck with hand trucks and pallet jacks
● Operated powered lift trucks, floor sweepers, pallet jacks, and forklifts safely with a 0% incident rate 2
Grounds Keeper/Lead Foreman
HUNTER LAWN SERVICE - Waycross, GA
May 2002 to June 2012
Established and maintained service contracts with customers
● Collected and organized materials required for each project
● Diagnosed faults and developed correction plans
● Delegated work to team members and checked for completion in compliance with company guidelines and customer needs
● Trained crew members how to perform high-quality work with safety and efficiency in mind
● Performed heavy labor such as ditch digging, paving and hauling
● Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance
● Arranged and stored materials, machines, tools and equipment Education
High school diploma
Skills
• Groundskeeping
• Mowing
• Forklift
• Packaging
• Microsoft Office
• Manufacturing
• Quality control
• Time management
• Assembly
• Machining
• Commercial driving
• Driving
• Change management
• Maintenance
• Landscape maintenance
• Computer operation
• Warehouse supervisor experience
• Filing
• RF scanner
• Materials handling
• Picking & packing
• Warehouse experience
• Shipping & receiving
• Order picking
• Load & unload
• Pallet jack
• Paving
• Truck driving
• Lift truck
• Organizational skills
• Warehouse management
• Heavy lifting
• Box truck
• Customer service
• Route driving
Certifications and Licenses
Driver's License
Non-CDL Class C
Assessments
Call center customer service — Completed
November 2020
Applying customer service skills in a call center setting. Full results: Completed
Work style: Reliability — Completed
December 2020
Tendency to be dependable and come to work
Full results: Completed
Work style: Conscientiousness — Proficient
December 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Retail customer service — Familiar
August 2021
Comprehending and responding to retail customer needs Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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