Administrative Assistant Service

Kendra D Dawson

*** ***** ****, ********** ** ***09

303-***-**** (M)

*********@*****.***

SUMMARY OF QUALIFICATIONS

Administrative

Serve as liaison for newly initiated clients, helping them acclimate to our educational requirements

Monitor monthly client submissions and activities

Directly supervised five staff members and organized recruiting for and training eight ancillary staff

Organized client files according agency requirements, ensuring all required paperwork is included and accurate; maintained confidentiality of client files

Researched, managed and created healthcare personnel needs assessments for contracts

Processed payroll for 20 employees

Ensured completed weatherization jobs are reported to government regulatory agencies by monthly deadline

Writing/Research

Excellent research and guideline interpretation skills

Excellent grammatical, editing and proofreading skills

Strong analytical writer capable of writing for specific or general audiences in a variety of genres

Interpersonal and Communications Skills

Confident and effective communicator

Strong problem solving skills

Capable of working independently as well as in a team environment

Ability to diffuse potential verbally hostile situations between personnel and clients

Ability to serve as gatekeeper for office personnel

Ability to coordinate multiple schedules for personnel simultaneously

Ability to set and consistently meet short and multiple deadlines

Technical Skills

Expert skill level in Microsoft Word

Intermediate skill level in Microsoft Outlook

Proficient in Adobe Acrobat Pro

Intermediate skill level in Microsoft Exce

Intermediate level in Smartsheet project management softwarel

Intermediate skill level in Microsoft PowerPoint

Proficient in SalesForce CRM software

Training and Development

Reviewed and signed off on correspondence, reports and course marketing materials, ensuring materials clearly communicated its intent and/or met the appropriate accrediting body’s standards and guidelines

Quickly learn new software applications and customize for personal office use and for staff

Trained fellow project associates on company processes

EMPLOYMENT HISTORY

Center for Personalized Education for Professionals

Education Services Coordinator

February 2015 – present

Absolute Expert Care

HR/Scheduler

August 2014 – November 2014

National Federation of Independent Business

Administrative Assistant

February 2013-August 2014

Energy Logic Solutions, Denver

(contractor of Veterans Green Jobs)

Administrative Assistant

August 2011 – May 2012

Veterans Green Jobs, Denver

Audit Ready Reserve Team (temporary)

August – October 2010

Veterans Green Jobs, Denver

Administrative /Customer Service Assistant (temporary)

June 2011 – August 2011

HealthStream, Denver

Accreditation Coordinator

June 2001 - April 2008

EDUCATION

Bennett College

Greensboro, North Carolina

BA English, Magna Cum Laude

Gateway Seminary (formerly Golden Gate Baptist Theological Seminary)

Centennial, Colorado

Completed Certificate in Bible Teaching

Summer 2016

COMMUNITY ACTIVITIES

Group Leader, Bible Study Fellowship, December 2015 – present

Prayer and Intercessory Ministry member, BRAVE Church, September 2018 - present

Licensed minister, Living Hope Baptist Church, August 2011

Children’s Leader, Bible Study Fellowship, September 2008 – May 2011

Children’s Tutor, freelance, August 2010 – September 2011

Excellent References Available at Request

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