C O N TACT
***************@*****.***
North Easton, MA 02356
phone
address
C A R E E R O B J E C T I V E
Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the Dental Office Receptionist and
Insurance Coordinator position at Easton Smiles.
E D U C ATION
May 2004
Associate In Science (A.S.)
Fisher College, Boston, MA
E X P E R I E N C E
October 2014 - Present
Senior Specialist, Client Support
Meditech, Foxborough, Massachusetts
Troubleshooting, researching, and solving software problems and customer issues.
•
Communicating with programming staff and
mentoring co-workers.
•
Performing ongoing education with existing
customers via the telephone, online seminars, or
optimizations.
•
Ensuring all education follows Best Practices to
achieve optimal workflow.
•
Organizing, planning, and completing projects
efficiently and in accordance with quality standards.
•
Staying well-educated on supported products by
attending continuing education sessions and
training.
•
A D D I T I O N A L S K I L L S
• Expert in navigating Electronic Health Records.
• Excellent Communication Skills.
• Strong Critical Thinking .
Organized and proficient in Google Platform
Products.
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• Customer Data Confidentiality
• Courteous with Strong Service Mindset
L E V E S Q U E A I M E E