Samantha Garong

Address: **** ******* **** **. ******, UT 84040

Cell: 801-***-****

E-mail: adr5po@r.postjobfree.com

Airport Safety/Skilled Front Office Admin/Customer Service

Customer Engagement/Electronic Medical Records/HIPPA Compliant/Financial Management Skills

Highly motivated office administrator with 6 years of experience in managing a front office space. Provides compassionate, proficient, and excellent customer service in a high-stress and professional workplace setting. I have perfected my communication and team-work abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. Compliant with Airport safety regulations with basic knowledge on emergency equipment such as, escape slides, fire extinguishers, portable oxygen bottles, and automatic external defibrillators (AED). Have worked with Electronic Medical Records (EMR) in a complex system such as EPIC and Allscripts. Computer literacy with Quickbooks Online and most Microsoft software such as Office, Excel and PowerPoint. Strong financial management skills including co-pay intake, Credit Card and cash balancing. Manage orders simultaneously and accompany financial transactions using a digital point of sale systems. Can negotiate and resolve customer/client concerns.

Professional Experience

Bartender – March 2021 – Current

CGM inc – Salt Lake City, UT

Communicates ordes through POS system.

Maintain atmosphere control by circulating through work floor.

Requests Identification from customers.

Maintains safety and health standards.

Handles card and cash payments.

Assists coworkers as needed.

Keeps tables and chairs clean from spills and trash.

Anticipate and respond to guests needs.

Multitask in high stress environment.

Front Office Medical Receptionist --- November 2019 to April 2022

Wasatch Peak Family Practice --- Layton, UT

Scheduling appointments.

Handles cash and card financial transactions.

Proficient in using Allscripts, Word and Excel.

Handles incoming and outgoing inventory.

Compliant with HIPPA.

Data entry.

Trainer of new employees.

Handles all front office paperwork.

Ramp Agent --- August 2019 to November 2019

Quantem Aviation Services --- Salt Lake City, UT

Loads and unloads the UPS airplanes.

Works with UPS.

Handles packages with care.

Aircraft handling.

Follows airport security protocols.

Assistant Manager/Receptionist --- March 2017 to May 2019

Page Custom Supply LLC – Salt Lake City/Ogden, UT

Key holder.

Answered calls/emails from customers and vendors.

Handled walk in customers and placing orders for customers.

Tracked and handled invoices/packing slips from vendors.

Handled cash/check deposits.

Keeped record of incoming and outgoing inventory.

Proficient in using Allmoxy.

Managed appointments to meet with new vendors, cabinet and home designers/contractors.

Trained new employees.

Date entry clerk.

Worked with Quickbooks Online.

Patient Services Representative – February 2016 to March 2017.

Sutter Physician Services – West Valley, UT

Tend to patients calling in to schedule with their doctor.

Insurance verification.

Send messages to the patient’s doctors when needed/requested.

Great customer service.

Proficient in using EPIC (electronic heath record system).

Proficient in using Microsoft office.

Handles patient’s medical records with care.

Follow HIPPA and OSHA guidelines on a daily basis.

Retail Sales lead — August 2015 to February 2016

American Eagle Outfitters – Farmington, UT

Sales lead

Handle and organize merchandise along with managing and entering computer data.

Key holder

Handled cash deposits.

Work with shipment and inventory.

Physical Therapy Aid – January 2014 to June 2014

Layton Physical Therapy and Sports Medicine – Layton, UT

I help treat patients who have health problems that make it hard for them move around and do everyday tasks.

I assist patients in a number of different capacities, such as therapeutic exercises, functional training, mobility training, using electrical stimulation and much more.

Retail Sales Associate – January 2012 to January 2015

Forget Me Mot Consignment- South Ogden, UT

Handled and organized merchandise along with managing and entering computer data.

Enter stock and inventory.

Providing excellent customer service while handling multiple tasks simultaneously.

Educational Background

High School- Northridge High School

Graduated May 30, 2014

GPA: 3.2

Location: Layton, Utah

College – Liberty University

Majoring in Aviation and Aeronautical science

Location: Salt Lake City, Utah

Pending graduation May 2023

College – Salt Lake Community College

Graduate May 2020

Assiociates of Science Degree

GPA: 3.4

Skills

Certifications: EMR, CPR, Food Handlers, Tips and Sips Certification

Computer proficiency, Communication, Interpersonal, Strong collaborator, Management, great customer service, and Active Listening Skills

Work with Quickbooks Online

Work with Allscripts and EPIC systems.

Computer Skills: Experienced in Microsoft Office

(Word, Power Point, and Excel)

Accomplishments

Private pilot rating.

Apart of the Women in Aviation International.

References

CGM Inc – March 2021 to Current

Jacob Moreno – Manager

o801-580-6649

Wasatch Peak Family Pracitice – November 2019 to April 2022

Lynette Chowning – Office Manager

o801-336-8704

Page Custom Supply – April 2017 to April 2019

Kelli Whitney – Office Manager

o602-705-6365

Character Reference

Hannah Skeen

o435-496-0385

Kara Wait

o828-513-4301

Natasha Jensen

o385-206-9689

Contact this candidate