Keshara Gregory

adr5p6@r.postjobfree.com

757-***-****

**** ********** ** *******, **, 23502

NORVIEW HIGH SCHOOL

Norfolk, VA

High School Diploma (Jun 2012)

EDUCATION

SENIOR REPRESENTATIVE

Alorica, Virginia Beach, VA / Nov 2018 - Present SHIFT MANAGER

Kbp Foods, Virginia beach, VA / Jun 2018 - Mar 2019 ASSISTANT MANAGER

Coastal plains, Mount olive, NC / Mar 2017 - May 2018 EXPERIENCE

• Assist pharmacist and doctors with prescriptions Determine whether members are due for overrides Place different types of overrides such as vacation lost meds

,and damaged meds etc

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• Check for Eligibility

• Build and update members accounts

• Provide processing information

Provide copay info deductible in and out of pocket gap initial

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• Count safe and inventory before and after shift

• Run the store

Call back for food and make sure crew following

projections

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• Bank runs

• Make sure everyone is in uniforms and in positions

• Make sure everyone is on time for shift

• Run different positions if necessary

• Handle customer complaints

• Satisfy unsatisfied customers

• Food Properly temperatured

• Expired food remove or thrown out

• Time tags and dates right

Train workers in food preparation, and in service, sanitation, and safety procedures.

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Compile and balance cash receipts at the end of the day or shift.

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Perform various financial activities such as cash handling, deposit preparation, and payroll.

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Supervise and participate in kitchen and dining area cleaning activities.

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Estimate ingredients and supplies required to prepare a recipe.

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• Resolve customer complaints regarding food service. Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.

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Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.

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Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

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Specify food portions and courses, production and time sequences, and workstation and equipment

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SHIFT MANAGER

Kbp foods, Virginia Beach, VA / Jul 2016 - Feb 2017 SHIFT MANAGER

Costal plains kfc/ Taco Bell, Wilson, NC / Jun 2014 - Jul 2016 arrangements.

Forecast staff, equipment, and supply requirements based on a master menu.

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Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

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Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

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Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

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Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and

conducting supervisory activities, such as creating work schedules or organizing employee time sheets.

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Recommend measures for improving work procedures

and worker performance to increase service quality and enhance job safety.

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Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.

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Record production, operational, and personnel data on specified forms.

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Develop equipment maintenance schedules and arrange for repairs.

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• Evaluate new products for usefulness and suitability.

• Greet and seat guests, and present menus and wine lists.

• Schedule parties and take reservations.

• Present bills and accept payments.

Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details.

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Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.

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Develop departmental objectives, budgets, policies, procedures, and strategies.

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