Medical Assistant Customer Service
Resume:
Ashley Joppie
Muskegon, MI *****
231-***-**** ********@*******.***
Objective
Level-headed medical assistant with excellent clinical skills seeking an opportunity in fast-paced, high-volume facility.
Skills
Appointment scheduling
Basic lab tests
Billing/Coding procedures
Customer service
Dosage calculations
Electrocardiograms
Emergency medical procedures
Health assessments
HIPAA compliance
Injections
Insurance verification
Medication Administration
Pathophysiology
Patient charting
Preliminary examinations
Pulmonary functions
Records management
Sterilization
Types 45 WPM
Venipuncture
Vital signs
Word processing
Education
Orchard View High School, May 2010
General Eduacation, Diploma
Muskegon Community College, 2010-2012, 2014-2016
General Education
Baker College, 2012-2014
Physical Therapy
Ross Medical Education Center, August 2017
Medical Assistant, Diploma
Related Professional Experience
Spectrum Health Medical Center North Muskegon, MI May 2019-Present
Senior Medical Assistant (Registered)
●Pre-visit planning
●Patient Vitals
●Patient immunizations
●Assisting Doctor/PA with procedures
●EKGs
●Documents and Patient phone messages
●Stocking Supplies
●Cleaning rooms
●Expiration dates for medications and equipment
●Administer medications to patients when needed
●Ordering supplies
●Epic software super user
●Staff schedules
●Heart Monitor application
●Fax documents
Hackley Community Care Muskegon, MI August 2017-April 2019
Medical Assistant (Registered)
●Pre-visit planning
●Patient Vitals
●Patient immunizations
●Assisting Doctor/PA with procedures
●In house labs
●Documents and Patient phone messages
●Stocking Supplies
●Cleaning rooms
●Expiration dates for medications and equipment
●Administer medications to patients when needed
Meijer Pharmacy Fruitport, MI August 2014- May 2017
Pharmacy Technician (Certified)
• Typing prescriptions
•Billing Insurance
•Counting medications
•Preparing medications
•Insurance phone calls
•Customer service
•Ordering supplies and medications
•Stocking supplies
Comfort Keepers Grand Haven, MI May 2016- July 2016
In home care
• Taking patient to appointments
•Cooking
•Cleaning
Professional Experience
Arby's Muskegon, MI June 2008- February 2016
Shift Manager
• Food Prep
•Customer Service
•Running deposits
•Taking orders
•Cleaning
•Ordering supplies
•Managing all team members
•Answering phones
Red Lobster Fruitport, MI August 2010- August 2011
Server
• Food Prep
•Customer Service
•Cleaning
•Stocking
References Available Upon Request
Contact this candidate