AR/AP, HR, Customer Satisfaction, Admin
Resume:
Shannon Vinson
Beach Park, IL
**************@*****.***
Detail Oriented Interpersonal Skills Office Management Leadership Team Work Marketing
Human Resources Customer Service Recruiting
Employee Management Accounting QuickBooks
Purchasing Project Management Customer Relations
WORK HISTORY:
Amon’s Asphalt, LLC. – Beach Park, IL
Small Business Owner July 2007 to May 2020
Responsible for overseeing and managing every aspect of the day to day operations of a small business.
● Hired and oversaw 40 -50 employees and subcontractors to ensure project completion.
● Estimated projects, drafted and secured contracts along with obtaining necessary permits.
● Scheduled and dispatched employees to various job sites as needed.
● Performed site inspections and managed client interaction on all projects.
● Maintained all Accounts Receivables, Payables and Payroll in QuickBooks as well as collections when needed.
● Ordered and scheduled all materials to perform and complete jobs.
● Established, updated, and maintained all marketing and social media.
● Gathered and issued lien waivers as needed.
● Performed all aspects of Human Resources including interviewing, new hire paperwork, onboarding, and employee training as well as performance reviews and termination when necessary.
Hewitt and Associates – Lincolnshire, IL
Recruiter April 2005 to June 2007
Responsible for meeting the company’s hiring goals and metrics by filling open positions with talented and qualified candidates.
● Sourced and screened candidates for available positions.
● Coordinated, scheduled, and managed the entire interview process with various Department Managers.
● Completed all new-hire paperwork and facilitated the onboarding process.
● Handled all out-of-town travel arrangements including flight, lodging, and transportation.
● Facilitated offers of employment and negotiations. Classic Toyota – Waukegan, IL June 1997 to February 2005 Automotive Warranty Manager/Body Shop Administrator Analyzed warranty data and status, complaint processing, regulate customer and supplier claims recourse, track and implement corrective actions, and lead and control processing of warranty related tasks.
● Audited dealership documentation to confirm compliance of factory and distributor standards.
● Posted and reconciled factory warranties, extended warranties, and maintenance plan receivable payments.
● Wrote estimates for body work to submit to insurance companies.
● Reconciled daily and monthly Account Receivables.
● Established and maintained relationships with various insurance companies to ensure customer satisfaction.
EDUCATION:
College of Lake County – Grayslake, IL 2000
General Courses towards an Associate’s Degree
Elgin Community College – Elgin, IL 1996
General Courses towards an Associate’s Degree
Streamwood High School – Streamwood, IL 1995
High School Diploma
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