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Operations Manager Branch

Location:
Lahore, Punjab, Pakistan
Posted:
August 15, 2022

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Resume:

MUHAMMAD WAQAS

Mobile: 034*-*******

Email Id: adr5l3@r.postjobfree.com

Address: Abdullah Street 13- Captain Jamal Road Near Afzal General Store Sanda Kalan Lahore.

Professional Experience

Company FAYSAL BANK LTD (Lahore, Pakistan)

Job Title: Operations Manager (AVP)

Period: 27 Aug 2020 – Present

Job Profile

o Direct supervision of Account Opening & Closing, Accounts maintenance, Term Deposits placement and its maintenance.

o Co-ordinate with Branch Manager to achieve standard quality and productivity standards.

o Ensure that unclaimed deposits are transferred to SBP in accordance with their instructions.

o Ensure that Zakat and other government taxes are correctly deducted and deposited with the relevant authorities.

o Ensure that all SBP, HO and other regulatory reports are sent to the respective departments on or before due dates.

o Exercise strict controls to minimize the transactions carrying exceptions. Arrange for reporting of exceptional transactions to HO till resolved. Liaise with business units for early resolution of the exceptions.

o Impart training to subordinates to develop core competencies enabling to create a backup.

o Maintain records for the department to furnish accurate MIS reports to HO and returns to SBP.

o Maintenance of accruals and profit rates on all deposit products. o Monitor opening of accounts (local & foreign) in accordance with guidelines provided by SBP Prudential Regulations

o Periodic review of KYC

o Supervise to Handle standing instructions of the customer o Supervise of stop payment requests of customers and timely follow-up all outstanding items.

o Ensure all policies & procedures are in place while handling cheque books (issuance and stocks)

o Ensure timely dispatch of all customer statements on regular basis. o Ensure that all dormant accounts are regularly reviewed and operation in these accounts is in line with the established procedures. o Ensure that customer signatures are captured/amended in the data base on a daily basis in order to mitigate risk.

o Maintain proper record of Account Opening forms, Term Deposit Account Opening Forms and other relevant data enabling easy retrieval in future. Previous Job History

Company : SUMMIT BANK LTD (Lahore, Pakistan)

Job Title: Operations Manager (AVP1)

Period: 22 FEB 2012 to 24-AUG-2020

Educational Background

MASTER

M.A (2017) University of Punjab Lahore, Pakistan

BECHOLAR OF ARTS

B.A (2010) University of Punjab Lahore, Pakistan

TECHNICAL SKILLS & CORE COMPETENCIES

o MS Word

o Excel

o Good correspondence skills

o High verbal and written communication skills

o Stress tolerance

o Well-organized

o Friendly and polite

o Teamwork



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