Customer Service Representative
Resume:
Joy Giron
Fort Garland, CO *****
*******@*****.***
Seeking a career within a company where I can utilize my skills and qualifications in the Administrative field.
Authorized to work in the US for any employer
Work Experience
Operations Manager
TJ's Services LLC - Pueblo, CO
September 2011 to January 2022
Oversee the daily operations of running a small business. Provide superb customer service. Daily sales management. Manage and operate all computers and equipment necessary to complete the tasks at hand. Compile all accounting and purchasing reports. Cash handling, and all financial transactions for the company.
Corporate Move Coordinator
North American Van Lines - Denver, CO
July 2009 to September 2011
Supervise all sales for North American Van Lines, Coordinate and manage the entire process of household and corporate office moves. Handle and resolve all incoming calls. Supervise all facets of the move process from start to finish. Take and post payments, provide general accounting. Dispatching of employees. Keep accurate records of all transactions. Office Manager
Clinic of Dr. Paul Bregman - Denver, CO
March 2006 to June 2009
Manage phone and written communication, schedule and coordinate appointment. General accounting, posting payments, create and maintain patient health records. Monitor and order supplies as needed. Handle all insurance claims issues.
Dish Network Customer Service Representative Littleton, CO Handle all incoming calls with a one call resolution. Complete all necessary data-entry to provide customer with the best options possible. Provide excellent customer service to every customer every time. Up sell Dish packages and services to customers. Education
Medical Administrative Assistant
Pima Medical Institute - Denver, CO
Business Management
Denver Community College - Denver, CO
GED
Aims Community College - Fort Lupton, CO
Associate's degree
Skills
• Scheduling
• Office Management Sales Management
• Bilingual
• Versatile
• Empathetic
• Compassionate
• Superb customer service
• Enthusiastic
• Business Management
• Supervising experience
• Filing
• Budgeting
• Recruiting
• Hotel experience
• Front desk
• Multi-line phone systems
• Analysis skills
• Typing
• Cleaning
• Dispatching
• Crisis management
• Customer support
• Leadership
• Case management
• Adobe Acrobat
• Spanish
• Account management
• Software troubleshooting
• Logistics
• Driving
• Commercial driving
• Retail management
• Financial planning
• Marketing
• Human resources
• Conflict management
• Automotive repair
• Process improvement
• Windows
• Employee relations
• ADP
• Google Docs
• PCR
• Quality control
• Strategic planning
Contact this candidate