Customer Service Representative or Sales Agent
Resume:
Kisean Palmer
Bridgeport, St. Catherine.
************@*****.***
Summary
I’m an enthusiastic and responsible individual who is great at communicating and helping others. Motivated worker possessing leadership, team working and interpersonal skills. Articulate and very effective working with people of different backgrounds and temperaments. Meticulous and detail-oriented with strong work ethic and strong desire to get involved and contribute efforts. Key Skills
● Software: Windows operating system (Microsoft Word, Excel)
● Internet and Field Research
● Interpersonal skills
● Data Analysis
● Flexibility
● Quick Learner
● Adaptability
Education
● St. Hugh’s High School (2010 -2016)
- CSEC- English Language - Mathematics
- Geography - English Literature
- Social Studies - Human and Social Biology
- Information Technology - Principles of Account
● Excelsior High School (2016-2018)
- CAPE- Communication Studies
- Entrepreneur Unit 1
- Information Technology Unit 1
- Caribbean Studies
- Information Technology Unit 2
Awards and Acknowledgements
St. Hugh’s High School Student Council
St. Hugh’s High School Track and Field Captain
Excelsior High School Track and Field Team
EXPERIENCE
Hinduja Global Solutions (HGS) (October 2019-2020)
● Resolve customer complaints via phone, email, mail, or social media.
● Use telephones to reach out to customers and verify account information.
● Greet customers warmly and ascertain the problem or reason for calling. Digicel (June 2020)
● Promote and sell all products and services to residential customers
● Coordinate sales efforts with marketing, sales management, accounting and logistics
● Plan and organize personal sale strategies to achieve assigned goals and targets Sutherland Global ( August 2020- current)
● Provide accurate and appropriate information in response to providers inquiries
● Subject Matter Expert ( SME)
● Support for a New pre-service batch
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