RAGHAD SELEEM
Phoenix, AZ 425-***-**** adr5k3@r.postjobfree.com
SUMMARY
Results-driven professional with a demonstrated history of working in financial services. Fueled with a passion and desire to enhance productivity and drive engagement. Successful track record of delivering on commitments and working directly with B2C and B2B audiences. CORE STRENGTHS
Account Management Prospecting Executive Presentations Consultative Selling Time Management
Leadership Collaborative Customer Service Salesforce Analytical EXPERIENCE
American Express Account Development Executive Oct 2018 – May 2022 Consulted with mid market business clients to identify pain points regarding payment needs, working capital, payment processes, and creating solutions to help manage and control expenses. Cultivated strong ecosystem partnerships resulting in increased business revenues.
• Managed portfolio of 350 accounts; on track to hit over 115% of goal for 2022
• Excelled at reaching key personnel within prospective companies, delivering concise and value driven information resulting in over 110% and 125% of charge volume goals in 2020 and 2021
• Achieved sales rank #3 out of team of 20 and #2 out of 19 in 2020 and 2021
• Reached 108% of annual sales quota during rookie year
• Oversaw and mentored colleagues to incorporate various CRM platforms, including Salesforce.com
• Proactively sought additional responsibilities to include leading team huddles, town hall presentations, and leading the Culture Committee
Wells Fargo Bank Personal Banker May 2011 – Oct 2018 Conducted customer needs analysis to identify consumer financial goals and tailored the delivery of banking products and services to ensure clients’ financials goals are met.
• Achieved 110% of monthly sales goals in 2018
• Received 5 star customer service ratings quarterly since 2014
• Identified prospective clients and routinely referred to specialty segments: Private Bankers, Financial Advisors, Senior Business Banking Specialists, and Mortgage representatives EDUCATION
The University of New Mexico
MBA/Finance Jan 2016- Dec 2017
BBA/Marketing Dec 2011 – Dec 2015