Sr Ops Administrator Fedex
Resume:
Michelle Sinni
Sr Ops Administrator-Fedex
Bridgeport, pa 19405
*************@*****.***
Customer Service, help resolve customer complaints with lost packages, tracking, wrong addresses,& repair damaged packages
Research address, damage reports, take care of drivers needs to get all packages delivered on time Authorized to work in the US for any employer
Work Experience
Sr. Admin Operations Manager
FedEx Ground - Bridgeport, PA
June 2020 to Present
Please see above description
Office Manager
Heritage dental - Montgomery County, PA
February 2011 to April 2014
Greet patients, schedule appointments, review financial planning, & full dental treatment. I am Xray certified,and a dental assistant
Front Desk Receptionist
Dr Haas Plymouth dental - Plymouth Meeting, PA
February 2002 to September 2005
Greet patience, schedule appointments, review dental treatments & payments. I was a dental assistant too
Server/Hostess
The Ritz-Carlton - Naples, FL
August 1995 to February 1996
I had Intense training on all wine, champagne, etc., menu selections, specials & aware of food allergies. The goal is to give the customer the best fine dining experience. Be professional, knowledgeable of ingredients & know how to pair food with wine selections. I also a banquet server
Education
High school diploma in Marketing
John W Hallahan - Philadelphia, PA
September 1983 to June 1987
Skills
• Banquet Experience
• Business owner of cleaning business (10+ years)
Languages
• English - Expert
Certifications and Licenses
Ritz Carlin Certified Dining Room Server
August 1995 to Present
I passed all my qualifications to be a fine dining server Assessments
Customer focus & orientation — Highly Proficient
March 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Bartending — Familiar
March 2022
Understanding, pouring, and mixing drink orders
Full results: Familiar
Food safety — Completed
March 2022
Knowledge of proper food and equipment handling safety measures Full results: Completed
Attention to detail — Completed
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I was a server and banquet sever at varies restaurants: Eagle Lodge Conference Center
Volare’s
Mel’s International
The Jefferson House
The River Deck
Longhorn Steaks host & trainer
The Ritz Carlton
Cathedral Village server &host
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