Michelle Sinni

Sr Ops Administrator-Fedex

Bridgeport, pa 19405

adr5ir@r.postjobfree.com

267-***-****

Customer Service, help resolve customer complaints with lost packages, tracking, wrong addresses,& repair damaged packages

Research address, damage reports, take care of drivers needs to get all packages delivered on time Authorized to work in the US for any employer

Work Experience

Sr. Admin Operations Manager

FedEx Ground - Bridgeport, PA

June 2020 to Present

Please see above description

Office Manager

Heritage dental - Montgomery County, PA

February 2011 to April 2014

Greet patients, schedule appointments, review financial planning, & full dental treatment. I am Xray certified,and a dental assistant

Front Desk Receptionist

Dr Haas Plymouth dental - Plymouth Meeting, PA

February 2002 to September 2005

Greet patience, schedule appointments, review dental treatments & payments. I was a dental assistant too

Server/Hostess

The Ritz-Carlton - Naples, FL

August 1995 to February 1996

I had Intense training on all wine, champagne, etc., menu selections, specials & aware of food allergies. The goal is to give the customer the best fine dining experience. Be professional, knowledgeable of ingredients & know how to pair food with wine selections. I also a banquet server

Education

High school diploma in Marketing

John W Hallahan - Philadelphia, PA

September 1983 to June 1987

Skills

• Banquet Experience

• Business owner of cleaning business (10+ years)

Languages

• English - Expert

Certifications and Licenses

Ritz Carlin Certified Dining Room Server

August 1995 to Present

I passed all my qualifications to be a fine dining server Assessments

Customer focus & orientation — Highly Proficient

March 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Bartending — Familiar

March 2022

Understanding, pouring, and mixing drink orders

Full results: Familiar

Food safety — Completed

March 2022

Knowledge of proper food and equipment handling safety measures Full results: Completed

Attention to detail — Completed

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I was a server and banquet sever at varies restaurants: Eagle Lodge Conference Center

Volare’s

Mel’s International

The Jefferson House

The River Deck

Longhorn Steaks host & trainer

The Ritz Carlton

Cathedral Village server &host

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