Service Representative Customer
Resume:
NW
Naomi Williams
Professional Summary
Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction Skilled
.Hardworking Customer Service Representative with 3 years of experience in call center and customer service . Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction,
Work History
Martti Language Access - Customer Service Representative Tigard, OR
10/2017 - Current
Campfire Of Columbia - Assistant Director
Portland, OR
08/2016 - 05/2017
Learning Years - Preschool Teacher/ After school teacher Beaveton, OR
03/2016 - 10/2016
*********@*******.***
West Linn, OR 97068
Skills
Education
09/2009
Chemeketa Community College
Salem, OR
GED
Received and processed both written and verbal instructions, prints and work orders for hospitals
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Managed, observed and evaluated 80 lead teachers, 15 teacher assistants and 1 kitchen staff
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Observed children to identify individuals in need of additional support and developed strategies to improve assistance
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Promoted sensory development by providing access to different textures
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Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
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● Allowed for ample outdoor discovery time each day Educated students in foundational concepts such as shapes, numbers and letters
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● Maintained well-controlled classrooms by clearly outlining standards
● Creative problem solving
● Receiving support
● Good listening skills
● Route dispatch
● Professional telephone demeanor
● MS Office proficiency
● Data entry
● Staff education and training
● Multi-line phone talent
● Order fulfillment
● Coursework in Communication
● Graduated with 3.51 GPA
Phoenix Private Preschool - Preschool Teacher
Sherwood, OR
09/2013 - 03/2015
YMCA - Preschool Coordinator
Sherwood, OR
11/2006 - 06/2008
and reinforcing positive behaviors
Promoted physical, academic and social development by implementing diverse classroom and outside activities
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Consulted with parents to build and maintain positive support networks and support continuing education strategies
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Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
●
Observed children to identify individuals in need of additional support and developed strategies to improve assistance
●
Promoted physical, academic and social development by implementing diverse classroom and outside activities
●
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
●
Promoted sensory development by providing access to different textures
●
Fostered reasoning and problem solving through active exploration games and activities
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Educated students in foundational concepts such as shapes, numbers and letters
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Consulted with parents to build and maintain positive support networks and support continuing education strategies
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● Allowed for ample outdoor discovery time each day Monitored students' academic, social and emotional progress and recorded in individual files
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Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success
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Contact this candidate