LANDY GHOLAR, CBA

**** ***** **** ** *** A*** Rowlett, TX 75089 469-***-****

adr5hj@r.postjobfree.com or adr5hj@r.postjobfree.com

Objective: Over 25 plus years of credit/collections experience, quick learner, highly self-motivated, goal-orientated, and diverse in many industries of finance. I would like to contribute my attributes to the continued success of a company/firm with great growth and stability within its fields of service.

Experience

April 2022 to Present Spectraforce (Temporary Agency for Baxter, Inc. -Remote) Rowlett, TX

Credit Specialist III

Ensure timely resolutions of dispute discrepancies, which may involve utilizing standardized procedures, contract analysis, policy interpretation and some advanced skills. May contract other internal departments or customers to resolve issues.

Issue credits/rebills and perform write-offs.

Maintain accurate customer notes to be used for monitoring customer accounts.

Prepare and analyze customer reports to provide feedback to management and/or customers timely.

Provide Credit & Collections with general administrative support when needed.

August 2021 to April 2022 Lehigh Hanson Irving, TX

Credit Master Data Administration Lead

Providing oversight and guidance to the Credit Master Data Administration team members while coordinating workloads and task assignments to meet SLA targets.

Processing credit applications which include reviewing applications for discrepancies, resolving discrepancies, executing data entry activities to record credit application information into the credit record platform and initiating the workflow process to the administrator credit review process.

Entering new accounts into the source ERP system and verifying the accuracy of the data based on the credit application information supplied.

Acting as a dedicated expert regarding credit application and customer master setup processes and a “super user: of the credit platform and ERP systems.

Providing timely customer service for calls, emails, and questions regarding the status of customer credit applications and new accounts.

Pulling credit bureaus reports and requesting trade references to aid in credit decisioning.

Special customer data and credit application related to projects as assigned by management.

Following compliance guidelines by keeping credit related information confidential.

Updating credit and data related changes to existing accounts.

Scanning, uploading, tracking, and maintaining credit documents on the customer account.

February 2017 to August 2021 TD Industries (Permanent) Dallas, TX

November 2016 to February 2017 Credit Alternatives (Temporary Agency) Dallas, TX

Credit Specialist

Contacts external customers for payment status and follows up on customer commitments.

Sets up job files and verifies information provided by customer.

Sponsors, leads, and prepares for the monthly AR meeting with Service Managers.

Ensures potential lien rights are not missed by complying with State statutes.

Prepares and executes lien waivers as needed.

Creates and maintains electronic files for service customers consisting of executed credit applications, trade references, financial information, contracts, or POs, etc.

Processes service customer credit applications promptly using information gleaned from various sources that provide information on businesses, i.e.: credit groups, public records, etc.

Ensures notes/comments from customers, service technicians or service managers make their way into the notes on the customer account.

Communicates regularly with business units on ‘shared’ accounts.

Respond in a timely manner to internal and external customer inquiries and requests.

March 2014 to November 2016 Thyssenkrupp Elevators Frisco, TX

A/R Coordinator& Dispute Analyst

Proactively handing a district’s disputes of $109 Million dollars in delinquent receivables beyond 30 days past due.

Researching service and repair orders for elevators according to each customer’s service or maintenance agreement.

Partner with the company’s branches in pursuing collection of accounts receivable in accordance with the Regions Collection plan.

Resolve all disputes, discuss settlements, gather project status updates, and help to gather any missing paperwork, missing contact information, etc. in effort to collector or resolve the balances on account.

Understating of mechanic’s lien, pay/performance bond process and paperwork, bankruptcy and foreclosure processes and statute.

Have a thorough knowledge of project documentation, including AIA documents, insurance certificates, contracts, lien wavers, etc.

Ability to read and understand contract language and use this knowledge in negotiations with customers as contracts will dictate payment terms and conditions.

Monitoring accounts for potential write-off. When all avenues to collect have been exhausted and it appears collecting an account is remote, Dispute Analyst will prepare the required Credit and Bad Debt write off requests and will route for appropriate signatures. All requests must be clear as to why we are not getting paid and what actions we took to get paid.

Education

2017 to 2019 NACM Southwest Coppell, TX

CBA (Credit Business Associate) obtained.

2007 to 2013 DeVry University Irving, TX

Working towards a Bachelor’s in Business Administration and Majoring in Accounting

1991 to 1992 U.S. Marine Corps San Diego, CA

Infantry-Honorable Medical Discharge

1987 to 1991 Milwaukee Technical and Trade H.S. Milwaukee, WI

High School Diploma

Computer Literacy

Microsoft Dynamics

SAP

Bill Trust/CyberSource

Oracle/Siebel

Get Paid

Lexus Nexus (skip tracing)

Karma

Peachtree

TSO (C2C)

Dunn & Bradstreet (DNB)

ZLien (Mechanic’s Lien)

Microsoft Windows ‘10

Lotus Notes

Outlook

ASW400

Great Plains Accounting Software

PeopleSoft

Money Line Express

Experian

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