Guard Security Customer Service
Resume:
Tanni Salam
Fairfax Virginia *****
************@*****.***
Objective
Self-motivated with experience in providing high quality customer service, seeking an opportunity in the financial industry as a customer service agent where I can utilize my skills, training and experience while making a significant contribution to the success of the company.
Skill
●Customer Service Specialist
●Complaint Resolution
●Flexible
●Dependable
●Team player
●Excellent organizational, interpersonal skills, ability to function effectively and creatively in a team environment
●Fluent in English, Bangla, and Hindi; basic Spanish
Microsoft Office Suite
Certification
●Gotham Per Diem Inc. - Home Health Aide NYS Certification
●Focus Career Solutions, LLC -Security Guard Security Guard Training Certificate
●Affinity Health Plan, Sales & Retention Certificate of Completion
Experience
Affinity Health Plan, New York, NY
Facilitated Enrollment Representative 10/2019 – 12/2021
●Customer Service Representatives interact with customers.
●Process order and provide information about an organization’s products and services.
Allied Universal Inc, New York, NY
Security Officer 08/2018 – 09/2019
●Interacting with customer to verify identifications.
●Secure premises and personnel by patrolling property.
●Maintain environment by monitoring and setting building and equipment controls.
Gotham Per Diem Inc, Bronx, NY 04/2017 - 08/2018
Home Health Aide
●Assisted patients with multiple chronic diagnoses with activities of daily living.
●Documented vital statistics and behaviors daily.
●Coordinate with client’s family and physician regarding progress and communicated changes
Immediately.
Easy Pickins Inc, Bronx, NY 01/2015 - 03/2017
Sales Associate
●Delivered high quality customer care / Identifying customer’s unique purchasing needs and directing them to the appropriate department.
●Delivered high quality shopping experience to increase customer satisfaction.
●conducted routine inventory checks to assist department manager and store to replenish inventory while minimizing excess.
Education
Ellis Preparatory Academy - High School Program H.S DIPLOMA
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