Gabrielle Lela – Nicole Gore
adr5be@r.postjobfree.com
CAREER FOCUS
“Utilizing Outstanding Organizational, Problem-Solving and Interpersonal Skills”
PROFILE
Proactive, team-spirited, and a dedicated professional with extensive customer service experience and a proven track record of success in hands-on leadership, customer relations and administrative duties.
STRATEGIC AND CREATIVE THINKER with a solid background of delivering decisive, action-driven leadership.
RESULTS-ORIENTED with proven capacity to manage and coordinate office activities and develop plans that support day-to-day operations.
PERFORMANCE-DRIVEN TEAM LEADER with excellent interpersonal skills, optimally utilizing all channels of communication to operate effectively in diverse environments. Able to quickly identify and institute resolution to problems and interface well with all levels of management and staff.
PROFESSIONAL EXPERIENCE
Fixture Installment? Merchandiser 2020-Current
Prime Retail Services- Flowery Branch, GA
●Arrangement and placement of products on the shelves in accordance with blue prints and plan-o-gram
●Projects involve dismantling, assembly and placement of a wide variety of retail fixtures
●Fixture Installation (Pallet Racking, Gondola, etc)
Customer Service Representative; Prep
Chipotle Mexican Grill – Morrow, GA 2019 - 2019
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items.
Cut, slice, and dice various vegetables.
Season and cook food according to recipes or personal judgment and experience.
Store all food in refrigerated boxes including covers, labels and dates using the proper containers to protect against waste and spoilage.
Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils, scrub pots and pans, stock and maintain supplies and equipment
Customer Service Representative
Domino’s Pizza - Morrow, GA 2017 to 2017
Welcome customers by greeting them; offering them assistance.
Managed large amounts of incoming calls
Assisted with placement of orders, refunds, or exchanges
Inform customer of deals and promotions
Processed orders by totaling purchases; processing, cash, and store or other credit cards.
Coordinated delivery services on special requests of customer
Summer Intern
Gotta Dance Studios - Atlanta, GA 2015 to 2015
Performed other duties and responsibilities as assigned by the Dance Coordinator and/or Supervisor
Assisted with teaching dance programs making sure to take attendance and demonstrate proper skills.
Communicated effectively with parents on expectations and upcoming performances.
Attended staff meetings, training, and performances.
Work as a team player with co-workers and in conjunction with other departments.
Summer Intern
411 Dance Studios – Atlanta, GA 2015 to 2015
Assisted in marketing and promoting Dance 411 program
Communicated parent/student concerns with supervisor immediately
Served in a professional and courteous manner with the highest regard to the customer
Assisted with weekly inventory
EDUCATION AND TRAINING
Business Management
Albany State University Albany, Georgia
Charles Drew High School Riverdale, Georgia
Graduate 2016