Entry Agent Customer Service
Resume:
Patricia Pate
manger, supervisor and customer service
Ormond Beach, FL 32174
*******@*****.***
To secure a career in a company, where my educational and professional experience can be utilized effectively.
Patricia Pate
125 Hernandez Ave
Ormond Beach, Fl, 32174
Phone: 386-***-****
Alt Phone:386-***-****
*******@*****.***
Abilities
I am a very caring, punctual and dependable individual who likes to get the job done quickly and correctly. I
also love working as a team player, as well as a leader. Work Experience
Administrative Assistant
Bethune Cookman University - Daytona Beach, FL 32114 August 2021 to Present
• Providing strategic, confidential administrative support to the Executive Director and supporting the Office of Human Resources by performing varied and complex administrative and clerical duties.
• Serves as the receptionist for the Office of Human Resources; represents the office in a positive and inviting manner, sits at the reception desk, welcomes guests and answers the phone.
• Actively engaging with the campus community as a representative of the Executive Director.
• Managing the flow of information and communications between the Executive Director, and internal and external stakeholders.
• Functions as the eyes and ears of the Office of Human Resources and alerts the Office of impending problems.
• Coordinates maintenance of the Executive Director of Human Resources calendar; schedule meetings and appointments.
• Remains current concerning problems, situations and conditions of special interest to the Executive Director.
• Receives, opens and reviews all incoming correspondence referred or addressed to the Office of Human Resources, determines appropriate handling and forwards other correspondence to the appropriate office for handling.
• Composes, prepares and reviews responses to correspondence and other inquiries as appropriate; rough drafts and printed or typewritten reports, final copies of announcements, etc.; initiates format and checks for accuracy of spelling, punctuation, grammar, etc.
• Conducts research and prepares reports for the Office of Human Resources; researches records and obtains information for other offices and agencies as necessary to perform assigned duties as directed.
• Organizes paperwork and virtual filing system for the Executive Director.
• Files emailed correspondence in computer folders and forwards documents to the filing clerk for personnel folders.
• Sets up and schedules video conferencing.
• Prepares requisitions.
Night Auditor/Manager on Duty
EL CARIBE - Daytona Beach Shores, FL
March 2019 to Present
Greet customers, Accounting, take reservations, reconcile accounts, process invoices, prepare checks for disbursement, manage front desk, bookkeeping, supervise, input data into computer, data entry Agent, Sales Representatives, Services, All Other
American Support - Daytona Beach, FL
May 2014 to September 2021
• Answer phones
Assist Customers with orders
Assist customers with paying bills
Assist Customers in problem solving of their services Review accounts for accuracy
Make corrections to accounts
Audit accounts
Collect on Accounts
Assistant Store Manager
Rainbow Shops - Daytona Beach, FL
August 2020 to August 2021
Supervised 5 employees, opened and closed the store, processed payroll, Accounting, shipping and receiving, ran register, trained new employees, conducted meeting, bookkeeping and scheduling Department Manager/Customer Service Manager
Roses Discount Stores - Daytona Beach, FL
November 2019 to August 2020
Assist customers, customer service, managed soft lines, Trained new and old employees, inventory control, cash handling and hire and fire, payroll and scheduling Production Specialist II
Florida Production Engineering - Ormond Beach, FL
January 2016 to November 2019
Painted and inspected hubcaps, inventory, clerical. Barmaid
Amvet 's Post #100 - Daytona Beach, FL
May 2015 to July 2019
Assist customers on their choice of beverage. Customer service, stocked bar, cash handling skills, audit cash at the end of each shit. Trained potential staff, liaison, verbal and written communication skills. Supervisor/Manager/Driver
WIS International - Daytona Beach, FL
December 2016 to February 2019
Train and support new and old employees, Transported employees to and from job sites, supervised the crew on job sites Administrative duties to include but not limited to timesheets and payroll, exported information to corporate Interview for jobs
Supervisor, First-Line Supervisors of Food Preparation and Serving Workers Sodexo/Bethune Cookman
January 2013 to February 2014
340 Mary Mcleod Bethune Blvd, Daytona
Beach, FL
Safety and Sanitation Coordinator.
Scheduling
Training of present and new hires
Discipline
Attended workshops to better the workplace
ordered uniforms
Consistently visit food station for compliance
Budget
ordering of product
inventory
Operations Manager
Busy Bee Too Cafe - Daytona Beach, FL
April 2012 to March 2013
Coordinates and supervise various departments
Review financial statements and data
Control Inventory
Plan effective strategies for the financial well being of the restaurant Improve processes and policies in support of the restaurant Formulate and implement departmental and organizational policies procedures Monitor adherence to rules, regulations and procedures. Organize placement of staff
Delegate tasks and accountabilities
Establish work schedules
Supervise Staff
Monitor and evaluate staff
Coordinate and monitor the work in the restaurant involved in production, storage, pricing and delivery of the product.
Monitor performance and implement improvements
Ensure quality of the product
Manage maintenance of equipment
Provide technical support where needed
Manage customer support
Culinary Lab Assistant
Bethune Cookman University
September 2011 to January 2013
640 Dr. Mary McLeod Bethune Blvd.,
Hospitality Management Daytona Beach, FL
Department
Assist college student with activities in culinary lab. Counsel students
Sanitation
Customer Service
manage Kitchen area
assure students are following safe procedures in the kitchen Alley Coordinator
Waiters and Waitresses - Palm Coast, FL
February 2011 to February 2012
Make sure food orders go out of kitchen timely and accurately. COOK, Chefs and Head Cooks
FLAGLER PINES - Bunnell, FL
November 2007 to January 2011
Prepare breakfast and lunch for 112 residents and 30 employees. Record food temperatures, supervise Dietary Aides, Clean cooking areas daily and use different kitchen equipment. Production Specialist
Assemblers and Fabricators - Ormond Beach, FL
April 2007 to November 2007
Remove labels from sunglasses, put on a new label, fill orders for CVS stores, correct paper work for orders, teamwork and train new workers on how to fill order, inventory, shipping and receiving, labeling and
communications with tag office.
Teacher
Education Administrators, Preschool and Childcare Center/Program - Holly Hill, FL August 2006 to February 2007
Responsible for administering test to pre-schoolers, implementing the curriculum based program, evaluate
test results, conduct meetings with parents and administration, entered all information on computer, typing,
customer service.
Education
Master's in Public Health
Walden University - Bowie, MD
Present
Skills
• Hospitality Management
• Culinary Experience
• Food Safety
• Catering
• Hotel experience
• Windows
• Cooking
• Banquet Experience
• Restaurant Management
• Kitchen Management Experience
• Supervising Experience
• Kitchen Management Experience
• Food Preparation
• Banquet Experience
• Cooking
• Restaurant Management
• Kitchen Experience
• Technical Support
• Event Planning
• Night Audit
• Balance Sheet Reconciliation
• Guest Services
• Accounting
• Budgeting
• Accounts Receivable
• Profit & Loss
• Account Reconciliation
Contact this candidate