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Data Entry Customer Service

Location:
Lubbock, TX
Posted:
August 16, 2022

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Resume:

Lubbock, TX ***** 806-***-**** adr58p@r.postjobfree.com

GLORIA ROBERTSON

Diligent Healthcare professional proficient in administering scheduled medications to over 40 patients per day. Accustomed to closely monitoring vital signs and quickly addressing medication side effects. Adept at diligently reporting adverse reactions and allergies with timely remediation. Organized and efficient with over 6 years of industry experience. PROFESSIONAL

SUMMARY

SKILLS Mobility Support Feeding

Assistance Activities of

Daily Living (ADL) Support

Vital Signs Collection Fluid

Measurement Medicine

Administration Output

Monitoring and Reporting

Bedsore Prevention

Isolation Precautions

Electronic Recordkeeping

DOT Rules Safety

Inspections DOT

Requirements

Patient Transportation

and Transfer Securing

Wheelchairs Passenger

Interaction Navigation

Equipment First Aid

Medical Transports

● Data Entry

● Hand and Power Tools

● Customer Relations

● Basic Carpentry

● Accurate Measurements

● Cash Register Operations

● Appropriate Tool Selection

Hardworking and

Dedicated

CERTIFIED MEDICATION AIDE 05/2022 to Current

Senior Living Properties Lubbock Health Care, Lubbock, TX WORK HISTORY

Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

● Took patient vital signs, height and weight measurements and patient wellbeing.

● Administered medications to patients and remained vigilant for negative side effects.

● Reported changes in patient status regarding drug therapy.

● Increased medication and medical terminology knowledge through research and continuing CERTIFIED MEDICATION AIDE 07/2016 to 12/2021

Creative Solutions Slaton Care Center, Slaton, TX

education.

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

● Administered prescribed drugs to high-volume patient caseload. Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

● Provided patients with assistance in completing daily tasks. Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

● Took patient vital signs, height and weight measurements and patient wellbeing.

● Reported changes in patient status regarding drug therapy. Increased medication and medical terminology knowledge through research and continuing education.

● Administered medications to patients and remained vigilant for negative side effects. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

● Administered prescribed drugs to high-volume patient caseload. Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

● Provided patients with assistance in completing daily tasks. Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

● Was a part time transportation driver as well for slaton. Successfully operated GPS devices and cellular devices to optimize route and maintain communication.

● Achieved daily preparation for vehicle inspections prior to travel.

● Moved patients up and down inclines and stairs safely using wheelchairs and gerichairs. Safely secured clientele in wheelchairs and geri chairs within van for successful, safe transportation.

● Communicated with patients and healthcare workers in both English and basic spanish. Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.

Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.

CERTIFIED NURSING ASSISTANT 04/2015 to 07/2016

Creative Solutions Southern Specialty, Lubbock, TX Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.

● Maintained flexible availability to accommodate on-call hours.

● Completed mechanical checklist prior to each shift, monitoring functionality of van.

● Documented and reported mechanical issues to appropriate service personnel. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

● Checked patient vitals such as temperature, blood pressure and temperature.

● Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

● Oversaw and maintained patients' rooms and nurse stations. Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

● Obtained biological specimens for ordered tests and prepared for laboratory transport.

● Facilitated personal hygiene management, feeding and ambulation. Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Checked patient vitals such as temperature, blood pressure and oxygen concentration levels.

Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Richard Milburn Academy, Lubbock Texas

High School Diploma, 05/2014

EDUCATION

● Graduated Valedictorian

● Honoree of English Language Arts Excellence

● Honor Roll 2013, 2014

● 1 Year of College at South Plains College Scholarship Recipient

● Completed AP course in English and Math

● Professional Development: Pre Medical Studies Courses at the Marton Byron ATC

● 3.8 GPA

● Ranked in Top 10% of class

● Study Abroad: Kenya, Missionary Work

CERTIFICATIONS ● CMA - Certified Medication Aide

● CNA - Certified Nursing Assistant



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