Customer Service Administrative Specialist

Mayra Romo Gonzalez

562-***-**** *****************@*****.*** Visalia CA. 93291

Objective

Strong problem-solver and analytical thinker seeking an administrative specialist position to improve the workflow and process in an office setting with experience and excellent communication skills.

Skills & Abilities

Customer Service

Telephone Etiquette

Computer Literate

Typing 50 WPM

Microsoft Office 365

Record Management

Scheduling

Bilingual in Spanish

Experience

Pride Staff, Turning Point, Receptionist Dinuba CA & Exeter CA

11-2021 To 05-2022

Verify Medicare Eligibility. Provide a professional, first-line response for crisis calls. Greet clients, provide direction, and inform clients, and visitors.

Pep Boys, Service Advisor, Long Beach CA & Visalia Ca.

09-2018 To 04-2020

Scheduled and coordinated service requests. Maintained a positive customer relationship ensuring customer loyalty. Responsible for the organization and productivity of the service business through work orders.

Education

Jordan High School, Long Beach CA, High School Diploma

Milan Institute, Visalia CA, Administrative Specialist

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