Childcare Provider Customer Service

Ariel Johnson

Chicago, IL ***** 708-***-**** adr585@r.postjobfree.com

Summary

Devoted hard worker with hands-on experience cultivating warm, nurturing environments for children. Talented in organizing and leading educational activities and monitoring behavior. Observant team player focused on promoting health and development in children. Meticulous Childcare Provider helps children grow and develop through hands-on activities, educational support and adequate rest. Knowledgeable about childhood development and strategies to enhance wellbeing. Well-versed in maintaining discipline and providing optimal support. Kind and cheerful daycare assistants with four years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities. Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Skills

Activities leadership

Early education

Social development

Recordkeeping requirements

Safety understanding

Lesson plan development

Early childhood knowledge

Problem resolution

Data management

Experience

CHILDCARE WORKER 01/2022 - Current

chrissy lullaby nursery - South Holland, IL

Enforced rules to teach good manners and maintain safe environment. Prepared meals, snacks and refreshments for children according to dietary needs and restrictions. Cared for children of various ages and assisted with feeding, dressing and daily activities. Regulated children's schedules to balance rest, learning and play. Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Secured indoor and outdoor premises to protect children. Organized and planned age-appropriate reading, crafts and music lessons. Communicated with parents about daily activities and any concerning behaviors. Observed and monitored children to identify developmental strengths and target enrichment activities. Employed positive guidance strategies to encourage children and improve behavior. BUSINESS OWNER 01/2018 - Current

C4 Hair Extension - CHICAGO, IL

Promoted business on social media platforms to maximize brand identity and generate revenue. Managed operations budgeting, accounts payable and accounts receivable and payroll. Resolved issues quickly through meticulous research and quick decision-making. Conferred with customers to understand needs and finalize purchase orders. Kept records for production, inventory, income and expenses. Devised business and marketing plans and prepared monthly financial reports. CASHIER TEAM LEAD 01/2016 - 12/2017

McDonald's - Elkhart, IN

Assisted with training new cashiers and customer service team members to increase speed of onboarding. Scanned, priced and bagged customer groceries quickly to keep lines moving. Processed payments for customers quickly and accurately to exceed productivity standards. Rotated and merchandised products at point-of-sale to improve impulse buy rate. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Education and Training

MacCormac College - Chicago, IL Associate of Business Administration Expected in 06/2023

Simeon Career Academy High School - Chicago High School Diploma 06/2016

Accomplishments

Led team to achieve, earning recognition from upper management and financial reward. Consistently maintained high customer satisfaction ratings. Created highly effective new program that significantly impacted efficiency and improved operations. Activities and Honors

Member, Alumni Association

Member, Small Business Association (2008 - present) Certifications

Certified [childcare provider], [chrissy lullaby Nursey - [2Years] Association for Project Management (APM)

Licensed Teachers assistant - 2 years

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