Package Handler Customer Service
Resume:
G
Kayla
Goffner
Kaylagoffner*@gmail.c
om
Dallas, TX 75201
SUMMARY
Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in [Language]. SKILLS
Merchandise tracking
Package loading
Inventory control procedures
Cycle counting proficiency
Inventory Counts
Cleaning and Sanitizing
Clear Communication
Teamwork and Collaboration
Landscaping and Groundskeeping
Customer Relations
Improvement Plan Knowledge
People Skills
Work Ethic
Relationship Building
Friendly, Positive Attitude
Organizational Skills
Basic Math
Computer Skills
Training & Development
Reliable and Trustworthy
Critical Thinking
Team Building
Customer Service
Active Listening
Microsoft Office
EXPERIENCE
Package Handler
Dallas, TX
UPS/ Sep 2021 to Jan 2022
Assisted in loading delivery trucks with prepared packages. Exceeded specific team goal by partnering with staff to share and implement best practices.
Followed customer instructions about placement of items and special considerations for handling.
Used scanners to track parcel information, condition or receipt. Logged packaging activities and filed reports in company databases. Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Resolved conveyor system issues by clearing jams and blockages. Palletized boxes to increase movement and shipment efficiency. Loaded completed orders on pallets according to delivery numbers. Team Member
TX
Six Flags/ Sep 2018 to Oct 2019
Built and maintained working relationships with peers and upper management. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Upheld high standards of productivity and quality in operations. Assisted newly hired team members by explaining company procedures and safety requirements.
Greeted customers and offered immediate assistance. Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms. Educated patrons on facilities, entertainment options and rules and regulations. EDUCATION AND TRAINING
Associate of Arts: Film And Video Production
Mediatech Institute Expected in May 2024
Dallas, TX
High School Diploma
Desoto High School& Isteam3dMay 2019
Desoto, TX
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