JOHN-CHARLES TOUSSAINT

**** ** **** ******, ***. 1212

Fort Lauderdale, FL 33308

646-***-****

Expert Senior Manager in Consulting, Continuous Business Improvement, and Supply Chain Operations

adr57b@r.postjobfree.com http://www.LinkedIn.com/in/johncharlestoussaint

Accomplishment Highlights

International expertise in designing and streamlining 210 supply chain business operations and implementing Total Quality Management (TQM) processes, resulting in multi-million dollar savings.

Leadership resulted in 6% year over year reduction of Purchasing costs, 35% reduction of inventory, 18% reduction of transportation costs, 30% faster product movement and turn-around, 99.99% inventory accuracy, and unified global processes and procedures for one of the world’s largest media and financial information companies.

Sought out for skill as “change agent” by multi-cultural, multi-national corporations to upgrade staff skills, commitment and performance through training, mentoring and developing benchmarks of accountability.

Expertise in bringing together all operational functions to develop global Risk Management Plans; developed in over 80 countries Supply Chain Emergency Plans fully compliant with corporate and local law requirements.

Bilingual French and English.

Employment History

TOUSSAINT CONSULTANT, New York, NY 2005 - present

Create and empower individuals, teams and organizations and successful expert as Change Agent.

Consult and advise on managing and improving supply chain, quality assurance and reliability, and related processes.

Train, develop and mentor people and cross-functional teams globally.

.

BLOOMBERG L.P., New York, NY 1998 - 2010

Manager, TQM – Continuous Business Improvement (2006-2010)

Trained, coached and mentored over 180 Supply Chain members globally in using the methods and tools of Continuous Business Improvements in daily activities including: identifying and quantifying waste; gathering data; identifying root causes; implementing solutions, and measuring results.

Trained Supply Chain Personnel, Purchasing, Asset Management and Distribution Center, in New York, New Jersey, London, Hong Kong, Singapore, and Tokyo.

Developed curriculum, made adjustments on the go to fit local participants’ varied areas of professional expertise, culture, and locations.

Managed over 210 Projects resulting in multimillion dollars savings, process streamlining and automation, 6% year over year reduction of Purchasing costs, 35% reduction of inventory, 18% reduction of transportation costs, 30% faster product movement and turn around, 99.99% inventory accuracy, and unified global processes and procedures in over 80 countries.

Supply Chain Global Coordinator for Risk and Business Continuity (2000-2010)

Created, coordinated and implemented an effective Risk and Business Continuity Plan for global Supply Chain departments in case of a disruptive local or regional event. Departments included: Real Estate; Facilities, Engineering; Asset Management; Distribution & Warehousing Centers; Purchasing; Printing and Fulfillment Center.

Partnered with Corporate, Regional, and local Risk Management team members to create over 80 Supply Chain Business Continuity and Emergency Plans in line with corporate requirements and local laws.

Designed a global support network to enable continuity and flow of Supply Chain in case of interruption in a specific locale as the result of a disruptive event.

Created and managed the Corporate 9/11 Reach-Out Support in New York City, resulting in a new global corporate volunteer program.

SAP System Implementation Team (2001-2006)

Acted as Change Management Advocate for Supply Chain during the selection, design, global implementation and post implementation SAP System in the areas of: Finance, Procure to Pay Process, Accounting, Purchasing, Quality, Asset Management, Inventory, and Distribution.

Insured that a global point of view would be integrated in all new designs and processes.

Coordinated information and process changes with team members and stakeholders around the world.

Assisted in creating training documentation, support and integration of new system and processes.

Hosted, coordinated and managed the stay and activities for 60+ global team members in New York for design, development and training.

JOHN-CHARLES TOUSSAINT

BLOOMBERG L.P., (Continued)

Supply Chain Manager (1999-2002)

Managed Supply Chain activities in areas including: Purchasing; Vendor Relations; Return Call Center; Global Asset Management; Inventories; Distribution Centers, and Quality.

Decentralized supply chain activities from NYC-centric to opening new Supply Chain local offices in Hong Kong, London, Sao Paulo, Singapore, Sydney, and Tokyo.

Quality Manager (1998-1999)

Managed the excellence in level of service and the quality and reliability of Products, Procedures, and Processes in Purchasing and Distribution Centers.

Additional Relevant Experience

Propper Manufacturing Company, Long Island City, NY

Vice President Operations, Purchasing, and Quality Assurance and Reliability

Hallmark Electro Panel Inc., Melville, NY

Manufacturing Manager/Industrial Engineer and Purchasing Manager

John Hassall, Inc., Westbury, NY

Director of Quality Control/Industrial Engineer

W.W. Cross, Jaffrey, NH

Industrial/Product and Process Specifications Engineer

Education

University of New Hampshire, Keene and Manchester, NH

Courses in Management, Accounting, Finance, Purchasing, Quality Control and Engineering/Manufacturing Processes

College Saint Pie X, Belgium

Liberal Arts and Science (equivalent to BA/BS)

Professional Development/Training

SAP: IM, SD, Quality, Purchasing, A/P; Quality Improvement (American Society for Quality); Supply Chain (Council of Supply Chain Management Professionals); Logistics and Warehousing (Warehousing Educational and Research Council); Partners in Improvement (Conway Management Company); Landmark Education; Manufacturing Improvement (Society of Manufacturing Engineer); various Bloomberg in-house developmental training in Business, Management and Leadership.

Professional Affiliations

Present Advisor to and former member of the Board of Directors member of The Brevard Owners, Inc. (2004-2013)

Present Advisor to and former member of the Board of Directors of Coral Ridge Tower East Organization (2014-2017)

Former member of Council of Supply Chain Management Professional (CSCMP)

Former member NYCONN Roundtable (CSCMP) for New York/Connecticut Chapter

Kaizen Experts-Continuous Improvement Group, LinkedIn

Partners in Improvements - Conway Management Company

Contact this candidate