Data Entry Computer Assistant

Romara Kelly

Martinsburg, WV ***** **********@*****.*** +1-304-***-****

To obtain an entry level position that offers potential growth. I believe any positions in relation to thing like data entry, auditing, and customer service, will further enable me to utilize my strong organizational skills, educational background, strong interpersonal skills, and experience. This position enforces me to apply all of my skills in one. To do so, enhances the company's ability to increase profit and attract new clients. Along with success, I see challenge within your company. I literally appreciate challenge. I have come to learn that challenges are perfect opportunities to grow. Last but not least, I am always willing and/or able to learn new things to become more of an asset to your company as I'd grow along with the company.

Authorized to work in the US for any employer

Work Experience

Auditor

Direct Mail Processors - Hagerstown, MD

December 2021 to April 2022

Data entry, charge accts, sorting donations. Balancing reports on entered data against sources.

Pharmacy Technician

CVS Health Retail - Martinsburg, WV

March 2020 to April 2021

Fill prescriptions, produce, print and apply labels. Customer service and cashier for drop off or pick up. Production. Inventory. Count pills. Data entry.

Tax Pro Associate

H&R block - Martinsburg, WV

2018 to 2019

Completed tax returns, answer and make calls, set appointments

Customer Service

Fila outlet - Hagerstown, MD 2016 to 2017

Wait on customers, assist with finding correct sizes, bring things from stock and hang clothes in appropriate area, assist with dressing rooms

Customer Service

CVS - Martinsburg, WV

2015 to 2017

Ring customers up bagged groceries take down signs and put up new signs for sales

Stock/inventory

Packer, Smalls, Offline

Resource Job Solutions - Martinsburg, WV

2013 to 2013

•Warehouse work that consists of packing merchandise into boxes and sorting by zip code

•Scanning objects while zip code stickers are printed out to put on each package to be sorted

•Putting mail in the correct crate per label

•Separating bulk mail that comes down a chute and putting it on a belt to be sent off piece by piece

Administrative Assistant (Temp)

Spherion - Bunker Hill, WV 2013 to 2013

•Collected invoices to file and or record electronically

•Greet customers

•Scanning, copying, and/or printing documents

•Data entry

•Multitasking

In Home Caregiver

ResCare - Martinsburg, WV

2013 to 2013

•Assisted clients with daily living tasks

•Bathe and feed clients

•Documentation

•Notate daily on behavior

•Oral and written communication

•Cleaning

•Overall, assisting clients with daily tasks meeting long term and short term goals for them to be ableto do as much as possible on their own (Active Treatment)

Crew Member

McDonalds - Spring Mills, WV

2013 to 2013

•Took cash as cashier and ran front end while greeting customers and taking orders

•Took orders while taking cash in front and back window

•Cleaned lobby while making a clean environment for customers to eat inside

•Stocking multiple items

•Oral Communication

Contact Representative

Merkle, LLC - Hagerstown, MD

2013 to 2013

•Taking inbound and doing outbound calls

•Updating client information electronically (data entry)

•Taking donations over the phone and entering proper data into computer

•Set up accounts electronically to send out products

•Proofreading

•Oral and Written Communication

•Sent emails

Shift Supervisor

Long John Silvers 2012 to 2012

Charlestown, WV

•Taking orders

•Pay roll

•Overseeing other crew members and helping them improve on daily goals

•Cleaning dining area

•Written and oral communication

•Scanning, copying and printing documents

•Data entry

•Cook

Assistant to DON (Director of Nursing)

Mountain State University - Martinsburg, WV

2011 to 2012

•Completing projects for Director of Nursing (DON) by reviewing confidential files and researching oflicensees for health field

•Reviewed student files to make sure each student had all pieces required to attend clinical for nursing

•Some tasks involved making spreadsheets

•Printing documents

•Copying documents

•Filing

•Data Entry

•Proofreading

•Met strict deadlines

Peer Tutor Math Lab Assistant, Assignment Grader, and Assistant to Instructor

Blue Ridge Community and Technical College - Martinsburg, WV

2007 to 2010

•Tutor-Assisting students by re teaching the given assignment brought to that tutor session.

•Math Lab Assistant-I proctored tests and assisted instructors with an often large demand for help duringscheduled classes.

•Assignment Grader-When I graded papers, the majority of them were for the science department. Somewere from Sociology. As the instructors gave me the work, I had to get it done by a deadline. Last I had to file each classroom in bulk, for the instructor to return the graded papers to students.

•Assistant to instructor-had little supervision during all roles besides the Lab Assistant; because theteacher had to teach the class. As an Instructors Assistant, I listened to interviews and typed them into a Word document. These interviews are confidential.

Paralegal

Law Office of Richard Brennan - Frederick, MD 2006 to 2007

Research, update accounts, negotiate payment plans for delinquent accounts

Fraud Specialist and Customer Service

Citibank - Hagerstown, MD

2005 to 2007

Made and received calls, monitor accounts for fraud, update client information as I investigated abnormal spending on accounts.

President's Assistant/Computer Assistant

Net Aid, LLC - York, PA 2002 to 2005 and Manchester, PA

•Data entry

•Update client information

•Sign for packages

•Receptionist-received calls and made outbound calls

•Created and organized clients files-managed files on pc and also paper form

•Microsoft Access

•Microsoft Word

•Microsoft Excel

•Notated client information as it was spoken-over the phone and in person

•Answer, screen and transfer inbound phone calls to the correct destination

•Receive, maintain, direct visitors and clients

•General clerical duties including photocopying, fax, mail via web and regular postage

•Maintain electronic and hard copy filing system

•Retrieve documents from filing system

•Handle requests for information and data

•Resolve administrative problems and inquiries

•Prepare written responses to routine inquiries

•Prepare and modify documents including correspondence, reports, drafts, memos and emails and plansolutions in regards to information systems. Apply, modify and/or create solutions to office system errors and problems.

•Schedule and coordinate meetings, appointments and travel arrangements for managers and/orsupervisors

•Prepare agendas for meetings and prepare schedules

•Record, compile, transcribe and distribute minutes of meetings

•Open, sort and distribute incoming correspondence

•Maintain office supply inventories

•Coordinate maintenance of office equipment

•Coordinate and maintain records for staff, telephones, parking and petty cash

Education

Certification in Peer recovery

Nescorp - Martinsburg, WV

April 2022 to May 2022

Associates Degree in Business Administration and Information Systems

York Technical Institu - York, PA

2002 to 2004

Skills

•Written and Oral Communication

•Listened to patient and advocates over head phones and typed the conversations word by word (Dissertations)

•Integrity

•Loyalty

•Honesty

•Punctuality

•Attention to detail

•Accuracy

•Speed

•Effective and Efficient Customer Service

•Coordinate Schedules and meeting for guest consultants and clients

•Technology set-up around the office(projector, computers, printers, phones)

•Run errands for consultants

•Organizational skills

•Technical and material meeting preparation

•Trained others

•Manage inventory

•Routine data entry

•Inventory management against sales projections

•Materials assembly

•Order fulfillment and tracking

•Receive paper receipts of bills paid via mail or email

•Shipping and Coordinate moving and storing supplies from storage units to the office

•Receive invoices from vendors, consultants, and patients

•Prepare monthly and quarterly financial summary for Management

•Deposit checks in the bank

•Update automatic credit card account with new credit card number

•Monitor accounts payable

•Fulfill online and consultant orders

•Process payment and receipts for orders

•Receptionist for phone

•Cash Register

•Calculator

•Microsoft Word

•Excel

•PowerPoint

•Publisher

•Peach Tree

•Access

•Microsoft Access

•Payroll

•Proofreading

•Tax Experience

•Pharmacy Technician Experience

•Auditing

•Tutoring

•QuickBooks

•Legal Research

•Microsoft Outlook

•Basic math

•Medical terminology

•Customer service

•Hotel experience

•Problem-solving

•Flexibility

•Team Work

•Reliability

•Cash Handling

•Medical Billing

•Time management

•Microsoft Office

•Computer literacy

•Teaching

•Communication skills

•Administrative experience

•HIPAA

•Medical Coding

•Insurance Verification

•Office Management

•Order Entry

•Medical Office Experience

•Adobe Acrobat

•Accounting

•Transcription

•Office experience

•Microsoft Excel

•Microsoft Powerpoint

Languages

• English - Expert

Certifications and Licenses

Pharmacy Technician Certification

PTCB Certification

Peer recovery coach academy (Nescorp)

April 2022 to Present

Took an intensive class and training to become a peer recovery coach. In the process of obtaining peer recovery coach specialist certification.

Assessments

Front desk agent (hotel) — Highly Proficient

October 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors Full results: Proficient

Customer focus & orientation — Proficient December 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

CRM skills with Salesforce — Proficient

December 2019

Knowledge of Salesforce objects, fields, and processes.

Full results: Proficient

Work motivation — Completed

December 2021

Level of motivation and discipline applied toward work

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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