Front Desk Benefits Administrator

Location:

Jackson, MS

Posted:

August 16, 2022

Contact this candidate

Resume:

Shantay Hines

sales and inventory - Retail Parts Pro

Jackson, MS 39211

***********@*****.***

+1-601-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Asst Parts Manager

Hinds County Central Repair - Raymond, MS

September 2020 to Present

Specializes in offering various parts for equipment like construction machinery and/or automobiles. Common work activities performed are liaising with suppliers and maintaining inventories. Making sure that repair operations are performed in time, and avoiding the costs of excessive inventory.

Retail Sales Professional

Advance Auto Parts - Jackson, MS

August 2013 to September 2020

• Meets or exceeds measurable guidelines for effective performance set by the dealership management team and based on generally accepted industry standards, including inventory days’ supply, service level, true turn, stock versus emergency orders, 12-month “no sales,” lost sales, special orders, outside purchases etc.

• Organizes and maintains the parts department in the most efficient layout.

• Establishes and maintains logical locations for all parts and notes location in computer by part number.

• Establishes and maintains a system for aging special-order bins.

• Establishes and practices measures to deter departmental theft.

• Directs an annual physical inventory and maintains a perpetual inventory bin-maintenance system.

• Employs systems to minimize obsolescence.

• Monitors and tracks obsolescence accruals, utilizing all available obsolescence return accruals at time of return.

• Processes obsolete parts returns on a timely basis, ensuring eligibility of parts prior to return, per supplier requirements.

• Develops, uses and monitors an efficient stock ordering system.

• Utilizes all available discounts without exceeding stocking parameters.

• Tracks lost sales.

• Develops, uses and monitors emergency order placement system and schedules, and ensures proper information flow to all involved parties.

• Ensures that emergency orders are used primarily to effect service-level goals.

• Tracks, calculates and logs dollar-volume of emergency orders and resultant lost obsolescence accrual on a monthly basis.

• Establishes and maintains a special-order system and ensures proper information flow regarding special orders to all involved parties.

• Minimizes non-standard orders when alternatives exist, respective of service level.

• Ensures proper information flow to accounting on non-system orders.

• Tracks, calculates and logs non-standard order dollar volume and associated additional cost-of-sales on a monthly basis.

• Develops systems for receiving, shipping, logging, tracking and controlling all parts and related documentation daily.

• Sources/analyzes parts management and inventory reports daily.

• Maintains missing document ledgers and provides to accounting at month-end.

• Sources/verifies service and body shop work-in-process reports at month-end.

• Completes inventory reconciliation and forwards copy to accounting at month-end.

• Tracks and monitors all billings, receivables, claims, and credits to verify accuracy.

• Verifies accuracy of cost-of-sale additions on outside and/or non-system purchases.

• Provides appreciation/depreciation information to accounting at month-end.

• Provides claim information to accounting on timely basis to establish receivables.

• Assists accounting with any claims, credit or inventory discrepancies as requested.

• Investigates and resolves any inventory discrepancies by month-end.

• Maintains professional appearance.

• Attends managers meetings as requested.

• Other tasks as needed.

Sergeant

MS Department of Corrections - Pearl, MS

June 2005 to October 2011

• Coordinate and direct work assignments of Correctional Officers during assigned shift, (e.g. vendors, contract personnel, maintenance, cooks, support services, and programs and health professionals;

• Monitor and evaluate work performed;

• Prepare and sign employee performance reviews;

• Establish goals and determine areas of responsibility;

• Monitor and direct support services personnel;

• Interview and make staff recommendations;

• Develop and facilitate staff training;

• Provide leadership and direction to teams and individual staff;

• Authorize and prepare oral or written reprimands

• Write and sign letters of suspension

• Guide staff through changes in laws, processes, services or programs

• Schedules and implements staffing requirements for jail; is responsible for making necessary arrangements to ensure adequate staffing;

• Oversees classification of inmates and ensures compliance with approved policies and procedures regarding inmate housing;

• Supervises inmate visiting;

Front Desk Receptionist

University Club of Jackson - Jackson, MS

July 2002 to September 2007

• Develops and maintains office forms and procedures, and assists with administrative tasks.

• Answers central telephone system and directs calls accordingly.

• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.

• Prepares outgoing mail; sorts and distributes incoming mail.

• Duplicates and distributes materials.

• Composes, types and edits correspondence, reports, memoranda and other material.

• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.

• Supervises and coordinates overall administrative activities.

• Supervises the maintenance of office equipment, including copier, fax machine, etc.

• Responsible for all new hire/termination paperwork and files.

• Serves as a payroll and benefits administrator point person for the facility.

• Participates as needed in special department projects. Dispatcher

Wackenhut Security - Ridgeland, MS

February 1999 to July 2002

• Used radio codes to dispatch police personnel response units to calls that came from 911, non- emergency and radio calls

• Analyzed information derived from calls, determined dispatch priority and assigned personnel plus resources required

• Entered details of incidents into the Computer Assisted Dispatch (CAD) and supportive systems which processed information

• Monitored emergency alarm panels, city alarms and camera surveillance systems

• Coordinated emergency calls and forwarded information and assistance requests to appropriate agencies

Detention Officer

Hinds County Sherriff's Department - Jackson, MS

November 1994 to December 1998

• Processing inmates; maintaining jail security; serving meals; transporting inmates.

• Receives and processes inmates into custody of institution; searches prisoners; takes charge of personal property.

• Provides inmates opportunity to call attorney or relative; advises inmates on institutional rules and regulations.

• Patrols jail area periodically to insure security and maintain order.

• Transports inmates to medical, court and related facilities.

• Supervises inmates during meals, personal hygiene and related activities for conformance to institutional rules, regulations and procedures.

• Escorts and safeguards inmates to cell; checks on inmates' physical condition.

• Receives, counts, records and washes all laundry in the jail.

• Dispenses personal and cell cleaning equipment; keeps record of money received from inmates.

• Distributes medication to inmates as prescribed or directed.

• Prepares routine records on inmates; performs general clerical duties.

• Ensures the care and maintenance of quarters.

• Records visits; inspects items brought into the jail; checks incoming and outgoing mail.

• Investigates crimes and critical incidents; collects evidence; makes arrests; testifies in court.

• Performs related tasks as required.

Detention Officer

Jackson Police Department - Jackson, MS

July 1990 to November 1994