Service Worker Customer

Sarita Kumari_

***** ******** *** ********* ** **277 Phone: 704-***-****

Email:******.*******@*****.*** Linkedin.com/in/sarita-kumari-b33a5924/ Re: Employment Opportunity

Dear Sir or Madam:

Please consider this letter of introduction as an expression of my interest in exploring employment opportunities with your organization. Currently I seek a position with an organization that will utilize and enhance my skills through diverse work experiences that provide an opportunity for growth, development, and advancement.

My experience has helped me develop great communication skills, self-confidence, and an aptitude for customer service as well as an understanding of the importance of providing top- quality services. I’m a self-starting, energetic team player, and I believe that my experience, partnered with my willingness to learn and grow, would make me an asset to the company. If my skills suit your needs, I would appreciate meeting with you to discuss how I may positively contribute to the organizational team.

Thank you for your time and consideration in this matter. I look forward to hearing from someone soon. Sincerely,

Sarita Kumari

Sarita Kumari

10419 Alvarado Way, Charlotte, NC 28277 Phone: 704-***-**** Email: ******.*******@*****.*** Linkedin.com/in/sarita-kumari-b33a5924/

OBJECTIVE: Seeking a position that will utilize my skills and provide advancement opportunities. Summary of Qualifications

10 yrs. Human Resources Experience Resource allocation 5 yrs. HR. Management Experience In-depth understanding HR compliance regulations 10 yrs. recruiting full cycle Experience HR Analytics/Critical human capital resolutions 10 yrs. Employee Relations & Compensation Professional development planning Human Resources Information Software (HRIS) Excellent verbal & written abilities Recruitment, Onboarding, Interviewing Team building and retention initiative development Scheduling, Budgeting, Employee relations Training & Development coordination Compensation and benefits management Excel in both independent & collaborative environments Performance management Teamwork and collaboration

Customer service Worker’s compensation

Talent management systems HR software

Education

BA in Economics-Himachal Pradesh University

B. Ed English & Social Studies - Srinagar University MA in Sociology-Himachal Pradesh University

MBA Human Resources - Vinayaka Missions University Professional Experience

HR Administrator: Ramana Coaching Center, Charlotte, NC 6/2019 – Present Identified administrative business challenges and collaboratively shaped solutions to optimize operations. Performed administrative tasks, such as filing, faxing, answering phones, and maintaining Office records. Schedule and facilitate meetings, performed research, composed letters, and distributed information through the use of telephone, mail, and email. Set up and maintained personnel records, updating files and revising procedures to improve efficiencies and ensure compliance. Maintenance of employee database and benefit vendor relations were primary responsibilities. Revised employee database to correlate with providers' monthly statements. Serves as the unit representative for the department and attends monthly Human Resources Unit Representative meetings; effectively communicates information to department staff.

Core Competencies:

• Human resources leadership Oversee Performance Excellence Program Data collection, and Analysis.

• New hire orientation, Training and development, Quality Control.

• Taking care of payroll, employee attendance and leaves.

• Deep knowledge and worked experience working with ADP workforce.

• Hiring experience with Indeed, LinkedIn and other job boards.

• Policy and Procedural implementation, Implementation of HR management approaches.

• Consolidation of staff timesheets and processing.

• Actively involved in various IT projects such as Customer and Staff Portals and its enhancements.

*Gap in employment from 2016-2019 due to maternity leave and independent child care* HR/Operations Manager: Opusing Information Services PVT LTD 5/14 - 4/16 Responsible for manpower, budgeting & planning, realignment & optimization of resources, recruitment, downsizing and record keeping. Facilitated employee engagement and enablement, proper explanation of employee rewards & compensations, fast track career planning. Enhanced organizational human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Also responsible for benefits administration, employee performance management, communication processes, compensation and wage structure, payroll, employee diversification, employee classification, compliance with human resource policies and regulations. Core Competencies:

• Payroll, Benefits Administration, Ensure proper implementation of HR & HIPAA policies

• Training & development, facilitate team meetings Monthly/Quarterly reporting.

• Working experience running payroll on ADP.

SR. HR Executive: ACS Inc (American Cybersystems) Sep 10 – May 14 Responsible for manpower, budgeting & planning, realignment & optimization of resources, recruitment, Assist Supervisors and Managers in preparing first report of injury and expediting necessary paperwork for work related accidents and injuries at establishment Assist in key HR processes and activities such as Performance Management, Compensation Review, Job Framework and HR Analytics Assist in key HR processes and activities such as Performance Management, Compensation Review, Job Framework, and HR Analytics Performance Management: Provide support in the reviewing, tracking and completion of performance evaluations for classified and unclassified staff Provide general HR administrative assistance in the region and in providing an office based link between the operations and HR function. Core Competencies:

• E-Verification, Vendor relations, Compensation & Wage structure Compensation Review

• Job Framework, HR Analytics, HR policy & procedure development, Payroll processing

• Training & development, facilitate team meetings Monthly/Quarterly reporting.

• Worked on ADP for running payroll.

* References available upon request

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