Home Agent Customer Service

Obtain a position in a company where I can optimize my skills for accomplishing the goal of the company.

EXPERIENCE

Mar 2019 – Oct 2019 (Home Agent)

Customer Services Rep, Teleperformance

• Responding promptly to customer inquiries.

• Acknowledge and resolving customer complaints.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Ensure customer satisfaction and provide professional customer support.

Oct 2019 – May,2020 (Jacksonville Fl)

Assistant Property Manager, Goldelm

Collect rent and other property fee from tenants.

Report property’s financial status, occupancy, and expired leases to property owners.

Inspect properties and arranging for repairs and new materials as required.

Addressing and resolving residents' questions, concerns, and complaints in a timely manner.

Processing applications, conducting credit checks, and negotiating contracts.

Maintaining organized and updated resident files and records.

Nov 2020 – Jan 2022 (Jacksonville, Fl)

Leasing Consultant, S2 Residencial

• Recording and updating details of prospective and existing tenants into computer database swiftly.

• Examining properties and informing maintenance staff of issues.

• Advertising available properties and conducting property tour as part of marketing activities.

• Screening prospective tenants to ensure they meet eligibility requirements.

• Completing lease applications and assisting with verification of application information.

• Accepting rent payments, Security deposits and other applicable fees.

EDUCATION

AGO,2015 Earle C. Clement Job Corp Academy, Morganfield, KY

High School Diploma

SEP,2018 Virginia College, Jacksonville, FL

Business Administration Diploma

SKILLS

Ability To Multitask, Set, And Manage Priorities.

• Bilingual (Spanish & English)

• Knowledge In AppFolio & Rental Manager, Resman, Knock.

• Good Communication Skill.

• Time Management

• Strong Customer Service Skills

• Excellent Critical Thinking and Problem-Solving Skills

Contact this candidate