Loan Processor Front Desk
Resume:
Helen “DENISE” RHODES
State University, AR 72467
870-***-**** • *************@*********.***
PROFESSIONAL EXPERIENCE
Legacy Equipment, LLC. June 2021 to August 2021
Accounts Payable
Post Vendor Invoices for Seven locations
Print Checks weekly to be mailed to Vendors
Answer phone calls and directed them to the correct salesperson
Arkansas State University March 2020 to June 2021
Answered Financial Aid questions from students
Processed Financial Aid Offers
Helped students with their Fasfa’s on the Government website.
Department of Finance and Administration October 2019 to February 2020
Issued Car Tags, Temp Tags, Driver’s License, balanced cash drawer daily and calculated deposits each day.
Collected appropriate sales tax and prepared liens on Titles for all types of vehicles, ATVs, and Trailers. Answered phone calls, contacted Little Rock with discrepancies. Served as a Notary Public.
McMinn Construction, Osceola, AR March 2019 to October 2019 Accounts Payable and Receivable
Learned QuickBooks through tutorial and set up company completely on QuickBooks.
Report all payroll hours to payroll service.
Balance all Bank Statements.
ELITE AUTOS, LLC, Jonesboro, AR January 2018 to Nov 2019
Bookkeeping
Currently a licensed notary.
Responsible for reconciling the business account.
Maintain deposit log for all vehicles creating sold and unsold inventory accounts.
Maintain all insurance policies on vehicles in inventory.
Accounts Receivable and Accounts Payable.
Responsible for credit card statement coding, inventory and bank statements to accountant.
Purchase all supplies for the office.
Create temporary tags for all vehicles sold.
Answer phone and greet customers in the showroom.
Responsible for cleaning offices, kitchen and showroom each week.
BROOKLAND CITY HALL, Brookland, AR August 2015 to June 2017
Utility Clerk
Served and currently a licensed notary.
Served as the only front-line representative to take new applications for water, programed the new accounts in the system.
Answered a high-volume of phone calls.
Managed and balanced cash drawer for all payments on water bills, inspector fees, police reports, new meter payments, notary fees and copy fees in the receipt books for general ledger fund, utility fund, street fund, and meter fund.
Processed all electronic meter readings on the 25th of each month regardless of if it fell on a weekend or routine work week while auditing alarms for high usage to inform department heads of any leak problems to notify customers.
Printed all water bills on the 15th and used the postal system online encoding to mail.
Processed all shut off lists for customers on the 27th of each month collecting reconnecting fees after the water department supervisor turned of clients with the information provided. Printed past due cards on the 30th of each month, calculated all end of the month reports with water loss and fire loss for monthly balancing for auditors.
STATE OF ARKANSAS, Jonesboro, AR March 2014 to August 2014
Administrative Specialist II Department of Human Services
Served as a front-line representative to take in applications and information from clients for long-term care, food stamps, savings plans, Medicaid, Childcare Assistance, and other government benefit programs. Answered phones provided service for approximately 100 customers each shift.
Reviewed documents including applications, forms, vouchers, records, and reports for accuracy, completeness, and compliance with laws/regulations, make necessary corrections, and assign file number.
ST. BERNARDS MEDICAL CENTER, Jonesboro, AR November 2013 to August 2014
Administrative Assistant Managed receptionist area and greeted visitors and responded to telephone and in person requests for information.
Served as a central point of contact for all outside vendors needing to gain access to the building and supplied key cards/building access to employees and visitors.
Organized files, developed spreadsheets, faxed reports, scanned documents and maintained the front desk and reception area in a neat and organized fashion.
FOCUS BANK
Formerly known as PEOPLES BANK March 1999 to April 2012 Loan Processor
Initially started with People's Bank and was recruited by Focus Bank's Vice President who was a former loan officer at People's Bank; fulfilled similar Loan Processor roles and responsibilities (listed below) with both banks Assisted senior-level credit officers with complex loan applications and maintained compliance with all federal/state regulations/guidelines related to retail mortgage lending.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan and determined appropriate rate locks, issuance of disclosures, overage, underage and fee waivers.
Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
EDUCATION:
Associates in Business Administration
Arkansas State University 2020-2021 In My Junior Year classes taken at night.
Armorel, Arkansas -High School Diploma
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