Evelynn N. Cruz
*******.*****@*****.***
CERTIFIED MEDICAL ASSISTANT
CMA with extensive experience in inpatient and outpatient settings. Known excellent patient care skills, as well as leadership abilities. Core competencies include:
Medical Billing & Coding
Data Entry (75 WPM)
HIPAA and OSHA Compliance
Patient Vitals
EKG
Injections
Patient Scheduling
Sterile Technique
Patient Education
PROFESSIONAL EXPERIENCE
Case Manager community support person for Mental Health Connecticut
Mental Health Connecticut Stamford, CT 2018-Present
●Complete daily EHR reports.
●Coordinate all treaters meeting with providers for the participants.
●Conduct intake for individuals that have been hospitalized for treatment, homeless/in homeless shelters, and/or incarcerated.
●Provide support and one-on-one coaching of independent living skill building to participants with mental illness through the DMHAS fidelity requirements.
●Coordinate and arrange clients with community resources; housing, addiction, supportive groups, employment specialist, medical providers, financial assistance, legal assistance, etc.
●Create treatment plans/goals for clients with mental illness according to DMHAS fidelity.
●Create integrated summaries.
●Conduct functional assessments.
●Conduct weekly Peer Support Groups for social engagement in addition to skill building in various areas through the L.I.S.T curriculum from DMHAS using motivational interviewing.
Case Manager for Acquired Brain Injuries
Marrakech Woodbridge, CT 2017- 2018
●Complete monthly patient reports.
●Coordinate team and staff meetings.
●Conduct intake for individuals that have been hospitalized for treatment and/or incarcerated.
●Create policies and procedures according to the needs of the program/individual.
●Coordinate call schedule to ensure coverage for emergencies after hours.
●Provide staff support/direct care.
●Arrange/assist with housing, school registration, etc through our work source programs.
●Conduct monthly staff evaluations to ensure employee goal attainment and in-services.
●Attend monthly management trainings and in services for the ABI program.
●Team member for fundraisers.
●Complete medical audits, fire drills, and evacuation safety drills.
●Conduct monthly site visits to ensure service quality and client wellbeing.
●Improved employee efficiency and decreased overtime by 25%.
●Increased billing services by 50% in 8 months ( AB I program now at a 75% overall compliance for CT).
Caregiver/Home Health Aide
Companions & Homemakers Fairfield, CT 2012-Present
●Lead Aid/Caregiver for elderly residing in convalescent home and/or independent living.
●Ensure optimal care and smooth daily functioning.
●Aid clients with daily needs; bathing, toileting, transferring, dressing, grooming, vitals, blood sugar testing, light housekeeping, cooking and errands.
●Report changes in client health to agency/family.
●Create and maintain schedule for companions.
Caregiver/Home Health Aide
Right At Home Monroe, CT 2013 – Present
●Provide care for elderly residing in convalescent home and/or independent living.
●Provide various services under supervision of RN; reminder of medication, mobility assistance, personal care, meal prep, blood sugar testing, insulin injections, housekeeping
●Issue daily reports to RN
●Report changes in client health to agency.
Quality Control Lead Inspector
CCL-Labels Shelton, CT 2007 - 2013
●Lead inspector for fast paced manufacturing company.
●Efficiently performed administrative duties.
●Demonstrated proficiency in visual inspections, chemical testing, MRA's(Machine Records Activity, Cert. of Analyst reports).
●Consistently contributed to company meetings regarding quarterly goals and
●Safety committee member.
●First Responder Lean manufacturing team.
Medical Assistant
Fairfield Primary Care Internal Medicine Fairfield, CT 2004 – 2005
●Demonstrated proficiency in attaining accurate medical history/ vital signs.
●Proficient with EKG's, lab testing/sterile technique.
●Administrative duties.
●Implementation of quality assurance and control programs.
●Ensured compliance with HIPAA and OSHA regulations.
EDUCATION
Albertus Magnus College Accelerated Program
HEALTH CARE BUSINESS MANAGEMENT/ HUMAN SERVICES present
Butler Business School
CMA TRAINING PROGRAM June 2004
First Responder & CPR
2017-Present American Red Cross