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Mechanical Engineer Customer Service

Location:
Liverpool, Merseyside, United Kingdom
Posted:
August 14, 2022

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Resume:

JOHN OULTRAM

MECHANICAL ENGINEER

PROFILE

An ambitious, resourceful and high performing engineer, capable of delivering efficient and effective response to breakdowns and faults, adhering to health and safety standards. Highly organised and detail-focused professional, able to conduct detailed inspections, maintain logs, budgets and repair logs with accuracy. Ensures the delivery of preventative maintenance to limit wear and tear of machinery, extending the lifespan of equipment. Offers extensive expertise in coordinating teams to ensure safe and effective completion of all works. Above all a sharp, analytical thinker, proficient in all aspects of installation, upkeep and commissioning of mechanical equipment.

COMPETENCIES

Mechanical Engineering

Repair & Maintenance

Team Leadership

Problem Solving

Health & Safety

Customer Service

Diagnostics & Testing

Communication

Fault Finding

PROFESSIONAL EXPERIENCE

Scania Widnes

Engineering Supervisor 2019 – Present

Overseeing the delivery of maintenance and repair work across a range of trailer platforms including electrics, braking systems and ADR pipework ensuring working order up to MOT standard

Maintaining accurate records of all conducted works, completing necessary paperwork

Reviewing all parts are correctly attached to each job carried out

Performing in depth diagnoses and fault finding, maintaining adequate levels of machine functionality

Ensuring all jobs are completed in a timely and efficient manner to increase MOT pass rate

Suttons Tankers

HGV Trailer Service Technician November 2015 – June 2019

Performed a range of major and minor repairs to trailer platforms including electrics, braking systems and ADR pipework

Conducted regular inspections and general preventive maintenance services

Maintained accurate records of completed and handled works, completing relevant documentation and paperwork as required

GUNN JCB

Field Service Engineer July 2015 – September 2015

Performed in depth diagnoses, fault finding and rectifications on a range of hydraulics systems, maintaining adequate levels of machine functionality

VLTest Systems

Field Service Engineer January 2014 – July 2015

Oversaw the repair, maintenance, service and fault finding on DC and AC motors, ensuring adequate machine functionality in line with established requirements

Led the calibration and issue of relevant certification

Performed fault finding on 3 phase electrics, carrying out appropriate rectification

School of Electrical and Mechanical Engineers (British Army - The Corps of Electrical and Mechanical Engineers)

Vehicle Mechanic 2012 – 2014

Led the repair maintenance and fault finding on a wide variety of vehicles from Land Rovers to large HGVs, cranes and tracked vehicles, managing a team of 5+ mechanics through the training period

Worked across diesel engines, automatic gearboxes and some semi-automatic gearboxes, Allison gearboxes, heavy plant machinery vehicle hydraulic systems, vehicle electronic systems (fault finding and repair) and epicyclic final drive systems

Performed checks on incoming and outgoing vehicles, maintaining high quality serviceability standards and ensuring faults or repairs have been completed to the right specifications

Involved in successful lifting and replacing of complete engines and gearboxes on an armoured vehicles as part of a 4-man forward repair team in Afghanistan

oReplaced 6 complete engines and gearboxes within 36 hours against a 4-day target

EARLIER ROLES

Vehicle Mechanic Apprentice 6 Close Support Battalion REME 2008 – 2012

Junior Apprentice 6 Close Support Battalion REME 2006 – 2008

QUALIFICATIONS

HND Mechanical Engineering St. Helen’s College

Modules: Engineering Environment Awareness, Engineering Techniques, Engineering Maintenance Safety Practices & Techniques, Fitting & Assembly Techniques & Technology, Maintaining Mechanical Devices & Systems

HNC Mechanical Engineering St. Helen’s College

Advanced Level Apprenticeship in Engineering Manufacture Craft and Technician (Engineering Maintenance)

NVQ Level 3 Extended Diploma in Engineering Maintenance (Mechanical)

City & Guilds Level 3 Diploma in Engineering

Key Skills Level 2

A-Levels St. Margaret's High School



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