Data Entry Customer Service
Resume:
Nicole Basilico
Management, Office, Remote
Princeton, TX 75407
**************@*****.***
Willing to relocate to: Colorado - California - Montana Authorized to work in the US for any employer
Work Experience
Self Employed Owner/Operator
NikkiBz's - Princeton, TX
November 2019 to Present
I offer a variety of services to the needs of the people, and for the cause. Turnkey Cleaning, Painting...Property Maintenance, and Repairs, roof leaks, landscaping, weatherizing, equipment repairs...
Advocate for the disabled and elderly...File SSI, Disability, Ins. claims, grants Search engine evaluator, Data entry, Appointment Scheduling, Customer service, Captioning... Oil changes, brake pad replacement, engine overhaul, and basic automotive service repairs Home Health Care Aide
Outreach - Princeton, TX
February 2017 to November 2019
I take care of a cranial stroke patient that is paralyzed with minimal speech. I use a hoyer lift to get him out of bed, wheel chair, bathroom chair, or recliner. Daily I clean nose, do eye drops, cook breakfast, help feed and watch while feeding, do range of motion exercises, wash and fold laundry, bathing needs,get groceries,pick up prescriptions. General Manager
Mooyah Burgers - Webster, TX
September 2012 to December 2013
Corporate office in Sugar Land TX
All administration and analysis of repairs, maintenance, cost journals, and P&l's. Run shifts, check production levels, pars levels, and labor. Scheduling, Staffing, and Employee recruitment expertise All payroll data entry. I9 compliance's.Calculate and send in D.S.R's and E.O.D reports. Ensured adequate staffing and recruitment to meet the needs of the business General Manager (GM)
Taco Bell/Pizza Hut - Dallas, TX
June 2010 to July 2011
Yum's Corporate Number 1-800-***-****
Maximize profit margins through daily, weekly, and monthly inventories. Calculate and analyse D.S.R's and E.O.D reports.
Consistently obtained highest rating from the county health department. Managed accounts payable, accounts receivable, and payroll. Help plan, schedule and facilitate job fairs for the district. Asst. Manager/Manager
Denny's Fresh Express (RIR) Concept Location - Plano, TX February 2008 to June 2010
Denny's Corporate number 864-***-****
Target new clientele For "Restaurant in Restaurant" concept from classic Denny's mix with barista style.1st of 3 Pilot store for all new menu items such as the "First Breakfast Appetizer" the "Pancake Puppies" as well the "Grand Slamwich" and more.
All new hire and termination paper work, I9 compliance's, profit & loss analysis.Oversee training and development of store managers, shift leaders, and crew.Forecast for scheduling needs. Education
Some College in business
Dallas, TX
February 2005 to September 2006
Some College in Business Management
January 2004 to January 2006
High school diploma or GED
Skills
• Data entry (10+ years)
• Accounting
• QuickBooks
• Leadership
• Human resources
• Home care
• Caregiving
• Microsoft Excel
• Bookkeeping
• Microsoft Office
• Hoyer Lift
• Oil Change
• Profit & Loss
• Business Management
• Senior Care
• Recruiting
• Accounts Receivable
• Accounts Payable
• Customer service
• Computer skills
Awards
Safety
March 2012
Through 20 years of running crews from 2-80 members, I have yet to have any safety issues or accidents.
Won every quarter.
Certifications and Licenses
Food Safety Manager
October 1999 to June 2015
I have taken the food management course throughout my career.
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