Production Assistant Manager
Resume:
Krystal Crisp
Orlando, FL
************@*****.***
To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field in Hospitality . To obtain a position that will enable my use of my strong organizational skills, leadership, and my ability to work in a team environment. Work Experience
Server, Fine Dining
The Oceanaire Seafood Room - Orlando, FL
July 2021 to Present
• Upscale fine dining
• Upselling menu items and drinks
• Knowledge of menu ingredients
• Handling large convention/ business parties
• Handle large sums of cash
• POS system
Server
The Walt Disney Company - Orlando, FL
July 2021 to April 2022
1. Knowledge of the restaurant I work in and stay in character for the guests 2. Food handling and how to properly handle allergies 3. Cash handling
4. Bus and set my own tables
5. Knowledge of menu items such as food and wine
6. Arrives on time and ready for work
7. Semi fine dining
Server/Bartender/Trainer
The Boathouse Orlando - Orlando, FL
February 2015 to August 2020
• Provided excellent service by paying attention to detail and anticipating customers needs.
• Worked catering special events as server
• Up-sold drinks and menus items
• Trained new hires in serving roles of menu knowledge and proper standards of boathouse.
• Knowledge of Menu items and ingredients
• Did opening and closing side work
• Knowledge of cocktail ingredients and speciality cocktails. Server
HMSHOST - Orlando, FL
2014 to 2015
• Bussed and reset all tables
• Run food to tables when food is ready
• Expo food items from window
• Handle large sums of money
• Anticipate all customers need and be one step ahead
• Up-sold items on menu
Server (fine Dining)/Bartender
SeaWorld - Orlando, FL
2012 to 2014
• Provided excellent service by paying attention to detail and anticipating customers needs.
• Worked park buyouts in catering special events as server and bartender
• Up-sold drinks and menus items
• Handles large sums of cash
• Made speciality cocktails
• Knowledge of mixed drinks
Server/Bartender/Trainer
Olive Garden - Canton, OH
February 2010 to April 2012
• Had extensive knowledge of wines and could help guests with selections
• Up-sold drinks and menu items
• Took togo orders and packaged them in a timely manner Store Manager
Flexicom - Cuyahoga Falls, OH
November 2010 to September 2011
• Promoted and up-sold premium products
• Provided guest relations and customer service bringing in new customers as well as new business to business associates
• Met and exceeded daily sales goals set by the company
• Did weekly inventory and ordering for the store
• Handled large sums of money and taking it to the bank daily FOH Manager
356 Fighter Group - Canton, OH
April 2008 to November 2010
• Implemented safety procedures to eliminate work accidents
• Handled large sums of cash
• Did weekly and daily reports
• Kept daily labor control down
• Worked with team members to increase individual performance and set realistic goals.
• Helped with monthly
• Interviewed, hired and trained new staff.
• Sustained high standards of hospitality in high volume fast paced environment resulting in increased number of guest transactions, guest check average and net sales; highest bonus potential Hired Staff for Event
Pokemon Live Tour - Cleveland, OH
2009 to 2009
• Set up and broke down display
• Had sufficient knowledge and could communicate details about the product to guests
• Took attendance of employees and guests coming through the event
• Made the schedule and placement for different areas of the event. Pre Production Assistant
LiveCane Productions - Los Angeles, CA
2009 to 2009
• Preproduction for reality TV show "Model Latina"
• Coordinated Red Carpet events with the agency
• Did administrative work
• Arranged travel arrangements
• Schedules events
• Hired crew
• Planned events
Assistant Manager
KFC - Akron, OH
2007 to 2008
• Retained low employee turnover while increasing the number of internal promotions
• Keen eye for recruiting, people development and training
• Responsible for daily labor control and scheduling
• Detailed food cost and inventory management/ordering
• Sustained high standards of hospitality in high volume fast paced environment resulting in increased number of guest transactions, guest check average and net sales; highest bonus potential
• Responsible for interviewing, hiring, orientation, and training Intern
WKYC - Cleveland, OH
2005 to 2006
• worked on the morning show "Good Company"
• greeted guests and taking care of their needs
• edited the show
• answered calls
• brainstormed show ideas and questions for the up-coming shows
• booked guests
• worked on the website
• wrote script for the show
• set up and tore down the set
Assistant Manager
University Dining Services - Bowling Green, OH
2002 to 2006
• Worked banquets in summers for alumni and weddings
• Hit monthly goals set by upper management
• I was on the team who revamped the Snack Bar concept and upping the profit by 10%
• Planned and implemented a delivery pizza service for the Snack Bar on the weekends that is still in place today
Education
Bachelor's in Communications
Bowling Green State University - Bowling Green, OH 2002 to 2006
Skills
• Guest Relations Experience
• B2B Sales
• Serving Experience
• Catering
• Busser
• Bartending
• Restaurant Experience
Certifications and Licenses
Food Handler Certification
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