Customer Service Store Associate

ADRIANNE MITCHELL

**** ********** **, ******, *******, 31721, US • 229-***-**** • ***********@*****.*** Prepared to apply my experience and skills to a position with a progressive organization that will allow me to grow. Dedicated to providing maximum safety and enjoyment in a work environment for all workers. Dedicated to learning, growing, and succeeding in Supply industry. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of the task and training in the task that is assigned me. Motivated to learn, grow, and excel in the work environment. Self-motivated

Supervision abilities

Camping programming knowledge

Team Leadership

Staff training

Staff development

Safety procedures

Skilled in [Software]

Strong verbal communication

Team communication

Extremely organized

Curriculum implementation

Management Studies - Bachelor of Science - 2021

University of Maryland Global Campus - Alphedi, MD Supply Chain Management - Associate of Applied Science - 2016 University of Maryland, College Park - College Park, MD Office Supervision and Management - Associate of Science - 2018 University of Maryland Global Campus - Adelphi, MD Camp Team Leader - June, 2022 to July, 2022

Agape Christian Worship Center Camp - Albany, GA

Organized groups and instructEd campers.

Worked with other counselors to plan various activities. Delegated tasks and drawing up rosters.

Assisted with a range of administrative duties.

Encouraged and inspiring campers.

Assisted with conflict resolution.

Worked with counselors and campers to organize social events. Ensured campers learn in a safe, fun, and stimulating environment. Set a good example for campers and staff.

Commissary Bagger - March, 2022 to Present

Commissary - Albany, GA

Assist cashier by bagging customers groceries.

Load purchased groceries into the carts and help customers take groceries to car. Collected and returned all cats back to the building. Professional Summary

Skills

Education

Work History

Store Associate - August, 2017 to September, 2017

Commissary - Albany, GA

Credit cards, checks, gift cards, and coupons were all processed by me. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Helped customers by answering their questions and completing their requests. Used cash registers and POS systems to request and record customer orders and compute bills. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Efficiently and accurately processed a large number of transactions. Add up all of the payments I've received throughout the day. Handled POS transactions such as checks, cash, credit card purchases, and refunds. Greeted them and gave them product information as customers entered. Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors. Keeping the checkout areas clean and orderly

Earned customer loyalty by interacting with them in a friendly manner and remembering their orders. Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change. Provide outstanding customer service to all customers who enter the store. Lead Audio Technician - August, 2017 to Present

Agape Christian Worship Center - Albany, GA

Answered many calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Produced high-quality audio in the field and in the studio, exceeding producer and client expectations. Created a new employee evaluation process that resulted in significant performance improvements. Controlled the volume and sound quality during recording sessions. Separated instruments, vocals, and other sounds and mixed them together during the post-production stage. Tested and repaired system circuit boards to component level using variety of instruments. Provided training to new employees in accordance with company policies. Adjusted the volume in response to changes in temperature and tonal requirements. Set up, maintained, and operated audio recording equipment, as well as troubleshooting and audio system breakdown for live church broadcasts. In charge of setting up audio equipment before the broadcast. Mixed and mastered vocal arrangements and music compositions, and used equalization, compression, and stereo enhancement to optimize songs and albums.

Improved the sound quality of the recordings and added various sound effects. Logistic Supply Specialist - June, 2009 to March, 2016 U.S Army - Ft Stewart, GA

By establishing supply/inventory control management functions, I was able to eliminate process inconsistencies, direct budget, and personnel. Was in charge of all tasks delegated to me, including turning in items and receiving items. Reported delays to customers and management, including emergencies, weather challenges, and carrier schedule changes. Was in charge of product shipment delivery quality control, ensuring that there was no downtime and that revenue was maximized. Ensured consistent quality control through the creation of spreadsheets, item lists, and other documents to track materials in the company's inventory.

Oversaw operations involving armor, artillery, and air support. Turn in diary logs to inventory.

Made a decision.

Used a utility dolly and a truck ramp to move furniture and boxes. Kept the warehouse clean and organized to maximize team efficiency and productivity. Used hand-held scanners and daily production sheets to track movements to keep records accurate. Loaded, unloaded, and sorted trucks as part of accurate and efficient shipments. Drove a moving truck safely to the destination, delivering items without nicks or scratches. Managed

Had planned ahead.

Double-checked the quantity and description of the materials received by comparing them to the packing list. Drove vehicles to deliver products and picked up returned materials that were rejected or defective. Received and unpacked shipments and new equipment as directed. Worked in team environment to maintain high levels of productivity. Ensured that forklifts were operational by performing preventative maintenance and troubleshooting malfunctions effectively. Used a forklift to place pallets in the proper slots on storage racks. Increased employee morale and decreased turnover by 90%. Worked with internal teams to improve outputs in order to meet demand and supply requirements while maintaining inventory integrity for finished goods.

Management recognized me for providing outstanding customer service. Improved integrity by creating record-keeping, report-writing, and agenda-setting systems. Transported miltary equipment to field exercises field exercises. Set up military field equipment.

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