Customer Service General Manager
Resume:
TOMI NEES
MANAGERIAL
CONTACT
EMAIL:
*********@*****.***
PHONE:
ADDRESS:
Sullivan, IL, 61951
EDUCATION
MATTOON HIGHSCHOOL
Mattoon, IL
High School Diploma (May 1984)
ADDITIONAL SKILLS
The abilitly to work well with
others while reinforcing
coroporate policies and
procedures.
Initiating and maintaining a fluent
successful store in other cities
and states.
CERTIFICATIONS
Food Sanitation
Drivers license
@ ~~ CAREER OBJECTIVE
Hard-working professional with 14.5+ years of experience and a
proven knowledge of customer loyally, credit operations, and
buyer awareness, Aiming to leverage my skills to successfully fill
the Managerial role at your company.
@ ~~ EXPERIENCE
General Manager
Road Ranger, Tuscola, IL / Feb 2006 - Present
Count money and make bank deposits.
Monitor food preparation methods, portion sizes, and
garnishing and presentation of food to ensure that food is
prepared and presented in an acceptable manner.
Investigate and resolve complaints regarding food quality,
service, or accommodations.
Schedule and receive food and beverage deliveries,
checking delivery contents to verify product quality and
quantity.
Monitor budgets and payroll records, and review financial
transactions to ensure that expenditures are authorized
and budgeted.
Maintain food and equipment inventories, and keep
inventory records.
Schedule staff hours and assign duties,
Establish standards for personnel performance and
customer service
Keep records required by government agencies regarding
sanitation, and food subsidies when appropriate.
Organize and direct worker training programs, resolve
personnel problems, hire new staff, and evaluate employee
performance in dining and lodging facilities.
Order and purchase equipment and supplies.
Review work procedures and operational problems to
determine ways to improve service, performance, or safety.
Assess staffing needs, and recruit staff using methods such
as newspaper advertisements or attendance at job fairs.
Arrange for equipment maintenance and repairs, and
coordinate a variety of services such as waste removal and
pest control.
Record the number, type, and cost of items sold to
determine which items may be unpopular or less profitable,
Monitor employee and patron activities to ensure liquor
regulations are obeyed.
Contact this candidate