Customer Service Team Member
Resume:
Sarah Burkhart
*** * ******** **, ******, Illinois, 61614, US
*****.************@*****.***
Individual with a team-oriented attitude and well-honed skills. Customer service
Safety measures
Results-oriented
Customer satisfaction
Excellent communication
Computer literate
Quick learner
Time management skills
Multi-Task Management
Management Science - Associate of Science - 2012
Illinois Central College - East Peoria Campus - East Peoria, IL Shift Lead - May, 2021 to Present
OSF Saint Francis Medical Center - Peoria, IL
Ensured that employees were productive and on task in order to meet business and customer needs. Provided superior training and leadership to teams in order to improve performance and assist team members in meeting their goals.
Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately.
Supervisor - December, 2019 to March, 2020
Goodwill Industries of Central Illinois - Peoria, IL Provided professional, friendly, and engaging service on a consistent basis. Was in charge of training new employees.
Kept track of sales goals for [Product or Service] and prepared [Timeframe] reports for management. Maintained a high level of morale and teamwork on the production floor through frequent communication with [Number] employees.
Trained
Changed job assignments and schedules to keep up with changing business needs, taking into account processes, employee knowledge, and customer expectations. Increased overall productivity by [Number]% through [Task] and [Task]. Professional Summary
Skills
Education
Work History
Contact this candidate