Customer Care
Resume:
Julia Denise Washenberger
Burnsville, MN 55306
********************@*****.***
Objective
To obtain a position where quality, staff engagement, and professionalism are highly valued as we serve diverse populations with integrity and strong commitment to care and quality. Skills/Abilities
• Customer care
• Interpersonal relationships
• Data Analysis
• Program Evaluation and Analysis
• Complex Health Insurance Enrollment and Counselling
• Mastery knowledge of state and federal disability services programs
• Point of Sale data analysis
Education
Metropolitan State University
(May 2001)
Bachelors of Arts degree-Human Services Administration Independent Business Owner
November 2015 – current
Owner/Manager
Metropolitan Center for Independent Living
July 2007 – November 2015
• Nursing Home Relocation Coordinator
• Disability Linkage Line Options Counselor
Institute on Community Integration
January 2001 – July 2007
Community Program Associate
Minnesota Service Inclusion Program (grant manager/program staff) PACER Center
December 1998 – January 2001
Transition Specialist
Dayton’s Department Store-Maplewood Mall
December 1996 – December 1999
Customer Care Sales Staff-Children’s Department (other departments as assigned) TCF National Bank
December 1994 – December 1996
Teller/Customer Care/Banking Product Enrollment and Assistance Professional Professional Development Experiences
Minnesota State Council on Independent Living
January 2020 – present
Public Member position
Spina Bifida Association of Minnesota
January 1992 – present
Special Events Volunteer
Previous Board Member
Contact this candidate