Hospitality Manager
Resume:
Eric Tuttle
***********@*****.***
Chicago, Illinois 60614
Summary
Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with Guest Relations, staff training, extensive banquet and catering experience, with 15 years as Beverage Director, Asst. General Manager, and Senior Operations Restaurant Manager
Highlights
● Extensive food/beverage knowledge
● Experience in multi-operation hospitality management environment
● Energetic, friendly, and enthusiastic
● Excellent guest service skills
● Excellent interpersonal skills
● Proficiency in inventory and ordering
● Team oriented
● Self-starter
● Open Table experience
● Interviewing and training skills
● Performed costed schedule at all 3 properties with a keen focus on labor budget Experience:
Azil Boutique/Ofina Jewelry
San Fransisco, Ca./ Tulsa,OK.
COO Sales and Marketing, Inventory
4/1/20-Present
Boulevard Restaurant San Francisco, CA
Senior Operations/ Lead Floor Manager 1/2015- 3/2020 Poggio Trattoria Sausalito, CA
Asst. General Manager/ Wine Director 6/2013-9/2014 Grand Café/ Kimpton Hotels San Francisco, CA Manager/ BeverageDirector 2/2010-5/2013 Puccini and Pinetti/ Kimpton Hotels San Francisco, CA Manager/ Beverage Director 1/2008-1/2010
Ghirardelli Chocolate Manufactory San Francisco, CA Director of Operations 9/2006-1/2008
Coffee Bean and Tea Leaf San Francisco, CA
General Manager 4/2004-8/2006
Accomplishments
● Served as key contributing member to leadership team
● Headed up staff training and education for the wine programs at all 3 restaurants
● Supervised restaurant team to monitor sales activity and goal achievement
● Supported all kitchen operations when chef was absent
● As Open Table Champion I responded to all guests who left an email address Either good or bad and invited back with empathic language
● Performed beverage inventories every month for 4 years with 2 different Kimpton restaurants
● Made productivity fun with winery trips
● Aloha Champion and Micros at both properties
● Leading the floor for award winning Chef/Owner Nancy Oakes 13 million dollar Boulevard Restaurant in service
Education
UC Riverside, Riverside, Graduated 1996
B.A. Business Management / Economics
Volunteer work
Meals On Wheels I assist Ms. Oakes with Meals On Wheels for all of the Boulevard sponsored events. Chef Oakes is Chairman of the Board
Amnesty International I was Chapter President in High School Film Scholar, Chef, Active Competitive Tennis Player
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