Customer Service Assistant Manager
Resume:
Felicia Noel
Breaux Bridge, LA *****
************@*****.***
Willing to relocate: Anywhere
Work Experience
General Manager
Dollar General - Lafayette, LA
April 2014 to March 2020
The job duties that I had to perform was to make schedules two weeks ahead, keep a clean, organized, and safe
environment for not only the employees but the customers as well. Training and developing employees to become
managers, and specializing in great customer service. Ordering and stocking merchandise from the receiving room to
the sales floor. Making nice and neat stack outs, to attract customers, for sale profits. I also managed inventory control, which means, I always maintain shrinkage bringing it below than the previous yeas.To perform and maintain a safe environment for the employees and customers, to make schedules, to properly evaluate
and train employees, to have excellent customer service. Having the customers to leave with a great customer
experience.
Lab Technician
LASUCA Farm LLC - Saint Martinville, LA
October 2013 to January 2014
My responsibilities were to make sure my lab area was neat and clean. I tested the sugar and molasses. And kept a safe environment.
Teacher
City of Breaux Bridge - Breaux Bridge, LA
June 2013 to August 2013
My responsibilities were to teach the kids on different age levels. I also made sure that they understood everything that was being taught to them.
Assistant Manager
IT'S FASHION METRO WOMENS APPAREL STORE - Lafayette, LA July 2010 to February 2013
My responsibilities were to open and close the store, make schedules, and deposits daily. I always kept a neat, clean, safe, and organized store. I assist the store manager when need to. When the store manager was out I control the store and employees.
Education
College in Early Childhood Education, accounting
South Louisiana Community College - Lafayette, LA
August 1997 to August 1998
High school diploma in Diploma
Breaux Bridge High School
August 1995 to May 1996
Skills
• Store Management Experience
• Employee Evaluation
• Payroll
• Teaching
• Budgeting
• Assistant Manager Experience
• General Ledger Accounting
• Curriculum Development
• Management
• Accounting
• Profit & Loss
• Early Childhood Education
• Inventory Control
• Accounts Payable
• Classroom Management
• Bookkeeping
• Pricing
• Sales
• Microsoft Word
• SAP
• Recruiting
• Inventory control
• Training & development
• Inventory management
• Customer service
• Retail sales
• Communication skills
• Computer literacy
• Computer skills
• Special Education
• Accounts Receivable
• Journal Entries
• Balance Sheet Reconciliation
• Math
• Account Reconciliation
• Financial Report Writing
• Tax Experience
• Merchandising
• Office Management
• Microsoft Dynamics GP
Certifications and Licenses
Teaching Certification
Special Education Certification
Microsoft Certified Professional (MCP)
Present
Complete at South Louisiana Community College
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