Program ManagerIII

STACY STROHM

League City, Texas · 509-***-****

*****.******.**@*****.***

SUMMARY

Accomplished Strategic Planning Manager with top-notch implementation and large-scale program management abilities. Analyzes and executes on developed solutions, assuring success of complex projects and programs. Effective in creating, evaluating, and improving reporting processes. Ability to identify risks and mitigations strategies. Highly organized, methodical and skilled at overseeing critical milestones across high-performance teams to drive business results. Demonstrated ability to build strong teams, communications, and networking relationships that support needs of a diverse staff and situations. Offers strong analytical, planning, and organizational skills to manage competing demands and large portfolios. More than 20 years in operations and project management with proven success.

SKILLS

●Strategic Planning and Organization

●Operational efficiency

●Risk Assessment and Management

●Decision Making and Critical Thinking

●Portfolio Management

●Team Leadership and Direction

●Process Improvement

●Analytical Thinking

●Problem Resolution

●Data Analysis and Management

●Communications

●Performance Monitoring

EXPERIENCE

OCTOBER 2017 – PRESENT

PROGRAM MANAGER III, CORPORATE WORKPLACE- REALTY SERVICES, PNC FINANCIAL SERVICES

●Efficiently manage ~$150M in real estate portfolio projects annually that align with business needs.

●Research and develop program strategies for business markets.

●Provide ongoing direction, leadership, and oversight of all programs from project initiation phase through closeout.

●Internal Resource Coordination- Understanding of operational processes and managing teams to adhere to deliverables for program success.

●Decision making and critical thinking processes applied to reach productive decisions and execution of projects.

●Using business analytics, identify plans, risks, and resources required to meet project goals and objectives by setting realistic timelines, metrics, and checkpoints.

●Knowledge of the techniques, tools and applications associated with coordination of internal resources; ability to synchronize and integrate activities, responsibilities, and command and control structures to ensure that internal resources are used most efficiently in pursuit of business objectives.

●Develop and maintain weekly reporting of program performances.

●Devised and managed best practices to mitigate risk and meet financial targets.

●Align planning, programming, communications, construction, transactions and stakeholder inputs for seamless delivery.

●Facilitate program meetings to discuss new ideas and update participants on program details and milestones.

●Coach team members on productivity strategies and performance improvement plans to accomplish challenging goals.

●Plan, create, test, and deploy system life cycle methodology for a new Project Management Office to produce high quality schedules and project deliverables to meet and exceed customer expectations.

OCTOBER 2013 – OCTOBER 2017

PROJECT CONTROLS/PROJECT MANAGEMENT LEADER, WESTINGHOUSE ELECTRIC CORPORATION

●Developed comprehensive project plans, reporting, risk mitigation, and schedules based on analysis of programs to inform and influence management and stakeholders.

●Senior Leadership reporting of metric and key performance indicators.

●Promoted process enhancements for achieving project excellence.

●Responsible for all weekly, monthly and quarterly reports to senior executives on AP1000 portfolio program.

●Assessed critical path utilizing software tools.

●Teamed with senior management on periodic reviews of established project plans and schedules to address project paths, risks, milestones, objectives, and challenges.

●Resolved problems and expedited deliverables, interfacing as necessary with functional departments and senior leadership.

●Coached personnel in utilizing software tools to implement project management processes and reporting.

●Consulted/Provided knowledge of strategic techniques for managing large scale projects and reporting.

●Identified and participated in implementing process and system improvements to optimize all planning and scheduling functions.

●Coordinated flow to ensure on-time performance against project plans and schedules

DECEMBER 2008 – JULY 2013

STRATEGIC PLANNING MANAGER- FACILITY AND OPERATIONS DIRECTORATE, BATTELLE-PACIFIC NORTHWEST NATIONAL LABORATORY

●Led and implemented an annual facilities and infrastructure forum with Executive Management and external customers for future investments and plans; managed overall portfolio plans.

●Leader who provided detailed coordination of complex operations involving multiple levels of people, facilities, and resources; assured strategic approach was consistently applied.

●Managed program deliverables ensuring they were completed on time and within budget by overseeing strategy, planning and execution of projects.

●Produced Reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.

●Inventoried and analyzed infrastructure attributes and data of all campus wide laboratories that led to development of database management utilization tool that assessed project feasibility and infrastructure standards.

●Use of techniques and tools that promoted effective analysis in thinking and business decisions. Created solutions that resolved problems and drove future business plans.

●Created utilization metrics, optimization and expansion scenarios, and implemented plans including forecasts, schedules, and costs.

●Tracked project changes, identified risk, maintained data quality and accuracy, and developed reports and presentations.

●Monitored processes and procedures, making sure compliance regulations were met.

●Coordinated senior research managers, business executives and site leadership teams both internal and external by interacting effectively and establishing communication best practices.

●Defined clear targets and objectives and communicated to managed team members.

●Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

●Consulted for other Department of Energy National Laboratories on techniques, roles and responsibilities. Provided technical and business guidance to clients.

JANUARY 2006 – DECEMBER 2008

OPERATIONS- FUNDAMENTAL AND COMPUTATIONAL DIRECTORATE, BATTELLE-PACIFIC NORTHWEST NATIONAL LABORATORY

●Organized project planning documents, scheduled project reviews, and coordinated project actions and commitments.

●Lead Knowledge expert of operational requirements and processes.

●Planning and coordination of new facilities and space.

●Responsible for maintaining safe and productive environments.

●Partnered with IT and Quality Assurance to create a project planning tool that assessed risk and identified deliverables.

●Integrated strategic operations and planning to provide efficient utilization of resources.

●Oversaw major facility moves and ensured safe and effective laboratory practices.

●Conducted laboratory occurrence investigations and created causal analyses reports.

●Tracked and analyzed reports to determine needed improvements and communicated key decisions to management.

●Assisted change by communicating new improvement plans and expectations.

DECEMBER 2000 – DECEMBER 2005

OFFICE MANAGER, PENN STATE MILTON S. HERSHEY MEDICAL CENTER

●Managed operations, budget and business plan for orthopedic and physical therapy practice.

●Supervised daily activities of 20 staff members.

●Increased office reimbursements from insurance companies and patients by rewriting the internal reimbursement application processes.

●Managed multiple projects including integration of facility operations and planning for utilization of current and new space and equipment.

●Mentored, trained, and conducted periodic performance reviews for staff members in daily operating procedures and protocols.

●Recognized as knowledge expert for procedures, registration, billing, and insurance related applications.

EDUCATION

BUSINESS MANAGEMENT AND HUMAN RESOURCES, BACHELOR OF SCIENCE

PENNSYLANIA STATE UNIVERSITY

PROJECT MANAGEMENT TRAINING PROGRAMS

BATTELLE-PACIFIC NORTHWEST NATIONAL LABORATORY (PNNL)

ROOT CAUSAL ANALYSIS CERTIFICATION

CONGER-ELSEA

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