Property Management
Resume:
Carolyn Hall
Newport News, VA *****
********@*****.***
Personable Property Manager with 10+ years of experience prioritizing multiple tasks that require prompt solutions. Talented problem-solver who manages workload while greets visitors, answers phone calls and fulfills staff members' requests. Professional and welcoming in creating an upbeat workplace environment.
Authorized to work in the US for any employer
Work Experience
Community Association Manager
Chesapeake Bay Management - Virginia
April 2021 to Present
• Inspecting the landscaping and grounds to identify any maintenance issues
• Inspecting common areas like pools, parks, gyms, and other amenities for problems
• Ensuring services like landscaping, trash collection, and snow removal are performed properly
• Ensuring all property owners are in compliance with association rules, deed restrictions, and applicable regulations
• Responding to the requests and complaints of property owners
• Hiring and managing contractors and vendors for community services and maintenance
• Scheduling and paying vendors and contractors
• Drafting budgets for maintenance, repairs, and improvements
• Managing expenses and filing reports
• Ensuring compliance with association rules and local laws Property Manager
Benning Heights Cooperative Inc - Washington, DC
November 2013 to December 2020
Ensure smooth operations of the office as well as provide all administrative support to the Board of Directors
● Responsible for maintaining all aspects of the community operations.
● Responsible for development of implementation of efficient office systems.
● Maintained payroll, member accounts, accounts receivables, vendor and maintenance reconciliation.
● Entered details such as payments, account information, and call logs into the system.
● Copied logged and scanned supporting documentation.
● Utilized spreadsheets/Microsoft Excel to build reports and present data.
● Proficient in operating a manual or electric typewriter and current automation system and software
(Microsoft Windows, Word, Power Point, Excel).
● Developed curriculum, guidelines, course materials, training aids and facilitated training to staff and utilized follow up surveys to measure effectiveness.
● Use a wide range of HR practices and precedents by researching Federal regulations, Office of Personnel Management and agency regulations to answer a variety of questions regarding HR support. Education
Certification
University of the District of Columbia - Washington, DC 2017
Certification
Everest College - Arlington, VA
2010
High School Diploma
Dunbar Senior High School - Washington, DC
1997
Skills
• Skilled in Microsoft Word, Excel, and Outlook
• Budgeting and finance
• Clerical Support
• Interpersonal and written communication
• Project Management
• Medical terminology
• Document scanning
• Client assessment
• Analytical skills
• Staff development
• Conflict resolution
• Proficient in CINC
• Proficient in Vantaca
• Accounts Payable
• Accounts Receivable
• Medical Coding
• Property Management
• Human Resources
• Curriculum Development
• Databases
• Medical Billing
• Office Management
• Payroll
• Medical Records
• Insurance Verification
• Microsoft Windows
• Customer service
• Microsoft Office
• Communication skills
• Microsoft Outlook
• Renovation
• Microsoft Excel
• Management
Certifications and Licenses
AED Certification
CPR Certification
Certified Medical Assistant
M100
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