Cnc Programmer Customer Service

PEDRO BERRIOS

PO Box ***, Wilbraham MA I***-***-*598 I ******@****.***

EXECUTIVE PROFILE

A bachelor’s degree on Mechanical Engineering. 12 year’s experience as an Application Engineer/Machinist/CNC programmer/Set up. Research, preparation and design of machinery into manufacturing/ production process. Strong knowledge of engineering concepts, macro programming and computer interface. Inventory and cash management skills. Extensive background on programming, setting and operating and extensive variety of CNC machines and controls such as; multi

-axes lathes, Swiss- machines, Horizontal and Vertical Millers machines, etc. Experience in runoffs, turnkeys, and tool selections. Experience reading and interpreting blueprints and specifications, working with spec geometric dimensions, close tolerance and performing inspections. Demonstrated skills to trainees and customers following schematics, plant drawings and manufacturers specs. An Entrepreneur. A Real Estate Investor. Licensed as an Insurance Producer. Licensed as a Real Estate agent. Known to be an overachiever and have always been able to perform well beyond my apparent capabilities. Willing to travel.

CORE ACCOMPLISHMENTS

Promoted within two months based on performance and demonstrated proficiency in learning different task. Meeting and exceeding customer needs EDUCATION

The College of Engineering at the University of Puerto Rico (UPRM)-Mayaguez, PR Western New England University - Wilbraham, Ma, Hampden SKILL HIGHLIGHTS

• CNC Machining

• Leadership skills

• Computer Skills

• Problem-solving skills

• Excellent technical skills

• Analytical and critical thinking

• Training and Teaching

• Selling to customer Needs

• Milling

• instructing

• Swiss machine

• Product Knowledge

• Service Orientation

• Judgment and decision making

• Strong analytical skills

• Math skills

• Organization

• Dependability

PROFESSIONAL EXPERIENCE

02/2014 - present FREELANCE MACHINIST, Wilbraham, MA Machinery professional/self employed

• Freelance machinist

• Operated machines in shops doing set up, program and operation

• Ran lathes, milling and grinders

• Supervised day to day operations in a fast paced production environment

• Reading and interpreting blueprints, using precession measurements tools for inspection

02/2014 - 05/2017 ABACUS INSURANCE- Springfield, MA Owner

02/2013 - 03/2016. ALLSTAR INSURANCE/ ALLSTATE-Springfield, MA Agent

• Gave a high level of customer service to the agency’s clients.

• Maintained a clean and valid Personal and Casualty license.

• Expertized on the Insurance Industry. Processed insurance policies. Advised customers on the insurance policies that best suit their needs. Seek out new clients and explained types of coverage. Fill- out and submit applications, issue quotes, maintain client records and prepare reports. In the event of a claim, helped customers file and received financial compensation for their loss.

• Approached potential clients by utilizing mail and phone solicitation. Determined client’s particular needs and financial situations by scheduling fact-finding appointments, determining extent of present coverage and investment, ascertaining long-term goals. Obtained underwriting approval. Completed coverage by delivering policy; planning future follow -up visits and evaluations of needs... Enhanced insurance agency reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments

2/2008 - 2/2011 HANWHA MACHINERY, Franklin, WI

Application Engineer

• Managing turnkeys projects, demonstrations, and other customer related projects to ensure they are completed on time and within budget

• Conducting pre-sales activities and reviews

including customer visit, evaluation of

opportunities, machine assessment and

recommendations, part processing, and

development of turnkey proposal

• Developing /implementing custom

demonstration and training customer in the

safe set up and operation of CNC

machining centers, lathes, grinders, Swiss

style lathes and multitasking machines.

• Making accurate cost estimates (time study),

writing engineering reports, and interpreting

plans and specifications

• Possessing and maintaining an in-depth

knowledge of machine tool industry and

product lines represented by the company

• Conduct training of customers in the safe

setup and operation of CNC machine centers

late, grinders, Swiss style lathes and

multitasking machines

• Develops and maintain partner relationships

with machine tool vendors and other third-

party vendors

• Adheres to all company policy procedures

and business ethics codes and ensures that

they are communicated and implemented

within the team

• CNC programing / set up

• Machine Installation

2/2006 - 2/2014 CNC INDUSTRIES, Springfield, MA.

CNC Machine Tool Consultant/ Trainer (Owner)

• Wet training,

• tooling and manufacturing consultation for

CNC Machining customers

• Set up

• Machine Installation

• CNC programming

3/2002-2/2006 ABLE MACHINE TOOL SALES, Agawam, Ma

Application Engineer

• Choose best solutions for manufacturing applications

• Write operating programs, using existing

computer programs, or writes own computer

programs, applying knowledge of programming

language and computer.

• Intensive training and certification

programs at manufacturers to insure that

the customer receive the highest quality,

most professional service.

• Create preventive maintenance programs to keep

equipment running at optimal levels

• Analyzed machine performance

• Turn-Key processing I Time Studies/Team-key

processing

• Program, set up and operate 5 to 11 axes control Swiss Machine 2/2000-2/2002 REM SALES/ ROBERT E. MORRIS East Granby, CT. Application Engineer

• Plans, designs, and coordinates integration of

machinery and equipment into manufacturing

process of industrial establishment, applying

knowledge of engineering and programming,

and using computer, precision instruments and

drafting tools

• Develops and writes equipment specifications,

performance requirements, cost analysis and

proposal for integrating machinery and

equipment such as CNC machines into

manufacturing process, applying knowledge of

programming, mechanics, hydraulics, pneumatics,

electrical wiring, electronics, and manufacturing

requirements.

• Write operating programs, using existing computer programs, or writes own computer programs, applying knowledge of programming language and computer.

• Oversees installation to ensure machines and

equipment are installed and functioning

according to specifications.

• Test ability of machines to perform desired task and specifications.

• Confers with establishment to implement

operating procedures and resolve system

malfunctions. Confers with workers in other

departments, such as marketing, legal, and

engineering, to provided technical information.

• Determines parts supply, maintenance task,

safety procedures, and service scheduled

required to maintain machines and equipment

in prescribed condition.

• Develops models of alternate processing methods to test feasibility of new applications of system components and recommend implementation of improved procedures

• Recommends implementation of improved procedures

• Participates in meetings, seminars, and training sessions to stay updated of new developments on the field

• Train and teach others to run and Operate CNC machinery. Conducting a one to twenty student' s class when scheduled. Travel to train customer at their site.

1/1996 – 2/2000 OSLEY AND WHITNEY INC: Westfield, MA Machinist/Tool maker

• Train and teach others to run and Operate CNC machinery. Conducting a one to twenty student' s class when scheduled. Travel to train customer at their site.

• Determine the process required to manufactured parts

• Design and manufactured fixturing as required.

• Use AUTOCAD 2000 to make drawings of parts.

• Manufactured and assemble the prototype component.

• Recognized and read the application and meaning of geometric characteristic and controls.

• Created, edited, set up, and operated programs directly from blueprints.

• Supported engineering department by testing and providing technical information.

• •Setup edited and operated multiple machines simultaneously.

• Create and analyzed computer programs

• Worked with numbers in the tenths.

• Inspected products to ensure measurements adhere to blueprint specifications and geometric tolerances.

• Performed routine maintenance on machines

2/1995-2/1996 NORTON ADVANCED CERAMICS: East Granby, CT. Technical Specialist 2

• Prepared and proved computer numerical

control part program for turning, milling,

drilling and tapping.

• Read and analyzed blueprints

• Used machining techniques to set up and edit short and long order.

• Maintained and excellent quality record with the aid of SPS

(Statistical Process Control)

• Instructed new employees on CNC machines. Technical Specialist 1

• Handle various equipment, quickly gaining skills in operating CNC machines including lathes,

millers drilling and tapping, setting tools

• learning machinery operations.

• Manufactured critical tolerance aerospace components to customers specifications using CNC machinery for ISO 9002 manufacturer SPECIAL TRAINING

• Fanuc G-Code Programming course.

• Macro Programming Course

• Mastercam Design Training Course (own software key)

• Kennametal Turning Application Engineering Course- 2001 Class.

• Swiss type Turning Machine Course.

• Business

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