Data Entry Customer Service
Resume:
ANGELA
BAKER
angelasaulsberry***@hot
mail.com
Memphis, TN 38115
Motivational educator with a strong vision to provide intervention services to students and adults. Well-organized and friendly with a successful track record of implementing effective learning styles to meet student needs.
Well-versed in individual and classroom instruction. PROFESSIONAL SUMMARY
Shelby County Schools - Special Education Teacher
Memphis, Tennessee • 10/2004 - Current
WORK HISTORY
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
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Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school
administration.
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Modified general education curriculum for special-needs students using various instructional techniques and technologies.
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Redirected students using Positive Behavior Support
(PBS).
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Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
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Instructed students with physical and cognitive
disabilities.
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Implemented and taught life skills program, enabling students to master such tasks as checkbook balancing and laundry.
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Delivered effective and differentiated classroom
instruction to range of neuro diverse students.
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• Led activities that developed students' physical, SKILLS
• Classroom Management
• Motivating
Individual Education Plans
IEPs
•
• Parent Communication
• Data Management
• Learning Style Assessment
• Positive Role Model
• Different Learning Styles
Word, PowerPoint, Excel,
and Data Entry
•
Positive Learning
Environment
•
Northcentral University
San Diego, CA • Expected in
05/2024
Doctor of Education: General
Education
EDUCATION
Roadshow BMW - Service Advisor Assistant
Memphis, TN • 01/2015 - 07/2021
Precious Faces Learning Academy - Owner/Director
Memphis, United States • 05/2010 - 06/2021
emotional and social growth.
Organized instruction material, constructed bulletin boards and set up work areas.
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Pleasantly greeted customers and asked open-ended
questions to better determine needs.
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Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
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Handled customer issues with confidence, using complex problem solving to provide effective resolution.
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Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
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Actively listened to customers' requests, confirming full understanding before addressing concerns.
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Maintained accurate accounting of tuition and operating reports.
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Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
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Modernized instructional plans and educational
approaches to enhance student learning.
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Hired and mentored (6) well-qualified job applicants for teaching and support staff roles, boosting program success.
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Maintained high-quality child care standards based on developmentally appropriate practices.
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Supervised (5) childcare workers and oversaw facility to meet state requirements for education and training.
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Oversaw safety requirements, inspection and
certification procedures to facilitate annual licensing review.
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Reviewed curriculum to evaluate success and recommend and implement changes.
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• Managed day-to-day business operations
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