PK Patricia Kirwin

**** ******** **. *******, **. 75042

214-***-****

adr4d5@r.postjobfree.com

Passionate and experienced Floral Management Designer with over 10 years experience creating magnificent floral arrangements and displays. Bringing forth talent, experience, and the ability to handle all aspects of floral planning and design from conception to completion.

Committed Delivering Superior Customer Services

Work Experience Floral Manager/Designer

Kroger

Richardson, Tx.

Managed fast paced department operation and consistently exceed company sales and gross margin objectives.

Executed daily operations of floral department to include management of staff and achievement of departmental goals.,

Purchasing, Receiving, Processing, Pricing, Staging, Inventory. Ensured quality and freshness.

interacting with customers and suppliers.

Completing customers orders both in person and over the phone consistently exceeding sales goals.

Designed displays for weekly sales Items.

Decorated store and floral department by season including Holiday themes to promote sales.

Displayed variety of gifts and supplies customers

Created displays throughout the store especially in the wine area with fresh flower bouquets increasing sales.

Provided new floral designs and staging drawing in customers increasing sales. Consult with Brides for wedding flowers and flower arrangements designs. pricing and communication throughout the making of their order and event completion. Consult with great care and compassion helping customers in distress and emotional from the loss of a loved one with funeral floral arrangement decisions. Designed For Easter, Prom’s, Homecoming Mum’s including school colors with Streamers, Trinkets, Fresh Flowers, Wrist Corsages, Double Pin Corsages, Boutonnier’s Single and Double

and hair clips/combs made with fresh flowers of choice. Maintained well organized clean shop that provided excellent Customer Service . Contained shop with variety of eye catching floral arrangements made with top quality fresh

flowers and foliage, Blooming and Foliage potted Plants with some decorated. Display with variety of gifts and pottery, and supplies, shared knowledge of fresh flowers, blooming and foliage indoor/outdoor plants; Implemented Suggested Sales.

Hourly Announcements of weeks sales items and specials. Operated and trained by Company Standards and Policies. Managed and Maintained Top Number One Floral Department in my Division in Sales, Production, Inventory, Customer Service. Floral Manager/Designer

Tom Thumb

Rawlette, Garland, Highland Park Dallas, Tx.

All that is listed in Description for Kroger also applies to this Description. I Managed and Floral Designed 3 Floral Departments in 3 Separate Cities. The Floral Department in Rawlett I set up for Grand Opening by company floor plans involving setting up display’s purchasing, receiving, inventory checking quality and freshness, Making and displayed Floral arrangements by shops mandatory shop plans. Received product from vendors as they came in checking amount by purchase invoice, quality, processing, pricing, staging. In charge of complete set up by company Floral Shop Departments Floor Plan and Contents. Trained and prepared New Floral Shop Manager Operating Procedure’s, Company Policies and Regulations, Mandatory cleaning and sanitizing scheduling..

Skills Excellent Customer Service - 10+ years

Floral Arrangements/ Designer - 10+ years

Time Management - 10+ years

Leadership - 10+ years

Communication - 10+ years

Organizational - 10+ years

Creativity - 10+ years

Education Richland Community College

High school or equivalent

Business Management

Dallas Tx,

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