Services Corp Administrative Assistant

M උ ൺආ R ඏൾඋൺ

Noblesville, IN ***** 317-***-**** *.********@*******.***

Well-organized Administrative professional bringing excellent multitasking abilities developed over 3 years of administration experience. Commended for consistently driving team success with knowledgeable of company procedures and skillful for prioritizing tasks. Proficient in Microsoft and Excel with expertise in database. Enthusiastic Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Travel coordination

Documentation and reporting

Scheduling

Bilingual

Reliable

Office administration

Operations Oversight

Administrative support

Highly organized, with a attention to detail

Outstanding customer service skills; diplomatic

and patient with all types of individuals

Administrator, 01/2019 to Current

Marion County Public Health Department – Indianapolis, IN Managed agendas and calendars, boosting productivity and improving organizational initiatives. Adapted to workflow changes and implemented continuous process improvements to overcome obstacles. Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.

Maintained accurate, current and compliant financial records by monitoring and addressing variances. Managed scheduling, travel arrangements, communications screening and other administrative support tasks for Maternal and Child Health Program's personnel. Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities. Enter data for variety of reports (e.g. training, Consortium meetings, client satisfaction surveys Compose, type and proof reads correspondence, reports, memorandum, minutes of meetings Process mileage claims, reimbursements,initiate purchase orders, review claim forms/ invoices for staff, Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

subcontracting agencies, vendors etc.

Collection Specialist, 05/2018 to 01/2019

Senex Services Corp. – Indianapolis, IN

Monitored outstanding invoices and performed collections duties. Processed payment via telephone and in person with focus on accuracy and efficiency. Developed rapport with clients and vendors to cultivate loyalty and satisfaction. Handled account payments and provided information regarding outstanding balances. Resolved conflicts and negotiated mutually beneficial agreements between parties. Administrative Assistant, 10/2017 to 04/2018

Prologistix Inc – Indianapolis, IN

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Coached new employees on administrative procedures, company policies and performance standards. Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments. Tax Analyst, 01/2015 to 06/2017

Indiana Department Of Revenue – Indianapolis, IN

Communicated complex tax issues and terminology with others by explaining in easily-understood terms. Maintained state tax laws and regulations to communicate procedural compliance. Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.

Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues. Responded to taxpayer questions and helped complete and file tax documentation. Interpreted and applied federal and state tax codes for personal, business and corporate taxes. Released lien titles; only if the taxpayer has satisfied all open liabilities Work correspondence and send out letters if we received incomplete Tax Returns information from Taxpayer

Bilingual Sales Representative, 08/2014 to 08/2015 Metro PCS – Indianapolis, IN

Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Set up appointments with potential and current customers to promote new products and services. Meet the Sale Goals for store, did inventory, and assist phone bills payment

● Troubleshoot phones

● answer customer's questions and concerns through phone or directly in person High School Diploma: 06/2012

Lawrence Central High School - Indianapolis, IN

Eൽඎർൺඍ ඈඇ

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