Sales Associate Personal Assistant
Resume:
Kristina Crawford
Shelby, NC *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Account Representative
BroadPath Healthcare Solutions - Shelby, NC
July 2018 to July 2022
Answered inbound calls with greeting and listened to what each customer wanted or needed and handled accordingly.
Described merchandise and explained use, operation and care of insurance. Was able to listen and address calls with Uptivity. Received payment by credit or debit cards or by checking accounts. Issued receipts, refunds and credits due to customers Account Representative III
C3I Solutions - Kings Mountain, NC
March 2016 to March 2018
• Answered inbound calls with greeting and listened to what each customer wanted or needed and handled accordingly.
• Attended meetings to record notes and minutes.
• Prepared documents using word processing software for training purposes.
• Described merchandise and explained use, operation, and care of merchandise to customers.
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
Office Manager
Sports Plus Physical Therapy - Gastonia, NC
January 2014 to July 2015
Gastonia, NC
Office Manager
• Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
• Answered phone calls and and took messages.
• Attended meetings to record minutes.
Cashier
Home Depot - Gastonia, NC
January 2011 to April 2011
• Received payment by cash, check, credit cards, or automatic debits.
• Issued receipts, refunds, credits, or change due to customers.
• Assisted customers by providing information and resolving their complaints. Sales Associate and Cashier
J C Penney - Gastonia, NC
October 2010 to January 2011
Gastonia, NC
Sales Associate and Cashier
• Greeted customers and ascertain what each customer wants or needs.
• Described merchandise and explained use, operation, and care of merchandise to customers.
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
• Computed sales prices, totaled purchases, and received and processed cash or credit payment.
• Answered questions regarding the store and its merchandise. Education
High School Diploma in General
Bessemer City High School
Vocational
Gaston College - Dallas, NC
Skills
• Call Center
• Customer Service
• Powerpoint
• Microsoft Word
• Sales
• Receptionist
• Microsoft Office
• Office Management
• Word Processing
• Account Management
• Data Entry
• Typing
• Personal Assistant Experience
Certifications and Licenses
Driver's License
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