O F F I C E P R O F E S S I O N A L
Lynell M. Bliss
**** *** ********** *****, ********, TX 75071
Highly proactive individual seeking to
advance a growing career with a reputable
company. Offering 12+ years of hands-on
experience in providing high-quality
executive-level support. Excellent oral and
written communication skills, proven
ability to work without supervision,
manage multiple projects, and meet
deadlines. Strong ability to adjust to new
environments and easily gain new skills
sets. Work remarkably well independently
and in a team setting. Yearn to become a
strong asset by utilizing my vast amount of
knowledge, experience, and extremely
positive attitude.
PROFESSIONAL
SUMMARY
SKILLS
Microsoft Office Suite
Manage Travel/ Calendar
Social Media Platforms
Interpersonal and written communication
Exceptional Organization
Event Planning
Confidentiality
Customer/ Client Relations
Data/ Database Management
General Office/Clerical
Timekeeping
WORK EXPERIENCE
Jun 2016
Sept 2018
+301-***-**** **********@*****.***
Administrative Support Specialist III
National Institues of Health – Bethesda, MD
- Single handedly assisted laboratory chief as well as servicing over 30 staff members.
- Responsible for working with Federal and Non-Federal appointments, to include Post-Doctoral and Post-
Baccalaureate IRTA’s and Visiting Fellows, Special Volunteers, Collaborators, and Contractors.
- Managed all aspects of personnel packages, including creating packages for new personnel (foreign and domestic), maintaining renewals and terminations as well as meeting with new laboratory staff to ensure their welcome packages are complete and that the individuals are informed of and in compliance with all policies and procedures.
- Functioned as the liaison between Research Laboratory and Administrative Management Branch.
- Processed timekeeping for federal personnel (via ITAS).
- Arranged all foreign, domestic, sponsored and local travel for all laboratory staff members (proficient in
- govt.travel system CGE – ConcurGov).
- Word processing/typing of correspondence, manuscripts, and dictations for Lab Chief and edited/ submitted annual reports for the laboratory.
- Performed data entry which included: Creating, updating, and maintaining spreadsheets and other databases utilizing Microsoft Word, Excel.
- Proficient in Government related systems and forms which include FAES insurance, FPS, NED System, ACH Banking, and OMS physicals.
- Responsible for Purchasing/ procurement of office supplies, contracts, IT items etc. by using government preferred markets to research potential vendors; to create purchase order requests (via POTS) making sure to apply all proper procurement regulations, procedures, and policies are utilized.
- Provided office communications: receives and answer e-mail and telephone calls as well as other administrative support such as filing, arranging/maintaining conference room calendars, upheld maintenance agreements of office’s machines, calling in work orders for service as needed.
- Provided general clerical support including filing, sorting, distributing mail; receiving for packages, arrange conference calls/ meetings, prepare shipping for International and Domestic priority packages.
ACHIEVEMENTS
BringFido Appreciation Award – 2010
Montgomery County Humane Society
Annual Gala, “The Love Ball”/ Hyatt
Regency Bethesda
Combined Federal Campaign (CFC)
Ambassador - Awarded Certificate of
Appreciation - 2016
National Institutes of Health (NIH)/
Department of Health and Human Services
(DHHS)
Excellent Employee Award -2017
Charles River Associates/NIH/DHHS
PERSONAL PROJECTS
Blissful Sweet Treats – Startup
Utilize culinary training and passion to
provide my community with delicious
baked goods.
Mar 2015
Jan 2015
Pastry Chef Assistant
Clyde’s Tower Oaks – Rockville, MD
- National Manage Institues and execute of Health daily kitchen – Bethesda, production MD orders for the pastry department.
- Supervise daily and monthly inventory of all items in the pastry kitchen.
- Ensure that all inter kitchen transfers are done in a timely manner and presented to the Executive Chef for
authorization.
- Compile daily food order audits to ensure proper materials are in place for the pastry department.
Aug 2011
Jul 2013
Convention Services Administrative Assistant
Grand Hyatt Washington Hotel – Washington, DC
- National Provided Institues support of to Health Senior – Assistant Bethesda, Director MD and Managers of Convention Services Department while maintaining positive client Relationships.
- Reviewed contractual agreements, menu planning, room blocking, and event execution for approximately 50 conventions and conferences.
- Created and assessed event specifications, group resumes, diagrams And Banquet Event Orders (BEO).
- Reviewed and executed contracts to guarantee proper implementation including cut-Off dates, attrition and concessions.
- Fostered and enhanced communication of previously strained relationships between clients, Convention Service/Catering Managers and operation departments.
- Updated process for BEO submittal, advanced procedure to scan-in process which increased productivity by 80% Administrative Assistant
The Seasons Appartments – Bethesda, MD
National Institues of Health – Bethesda, MD
Jan 2007
Aug 2011
- Responded to requests for information via mail, phone or in- person; gathered appropriate forms and documents.
- Assisted in the development of new and revised office procedures.
- Researched information to comply data and made preliminary analyses regarding effective office protocol.
Convention Services Assistant
Hyatt Regency Bethesda Hotel – Bethesda, MD
- Monitored guest check in/out in an efficient manner to ensure Front Office Service Standards were maintained.
- Assisted guests, visitors, and customers’ requests wile displaying exceptional customer skills.
- Answered multiple phone lines and responded to caller's questions and/or directed the call to the appropriate party.
- Maintained positive relationships within the agency and delivered effective customer service skills.
- Performed related job duties as required effectively and met all deadlines.
-
Aug 2007
Aug 2011
EDUCATION
- Culinary/Pastry Arts Degree
Followed by 1 year internship (Fall 2015 – Spring 2016)
- Sophomore Credits towards Bachelor’s Degree in
Journalism
L’Academie de Cuisine
Gaithersburg, MD
Round Hill, VA
Northern Virginia Community College
Annandale, VA
Sept 2014
Sept 2015
- Maintained records of acquisition requests and assisted in requesting office supplies and routine office equipment.
- Attended meetings to take notes, record votes, and provided general clerical support.
- Performed data entry into automated programs to track contracts, applications, filings, violations or other pertinent data, depending on assignment.
Jan 2000
Jan 2001